Hosting + Expert Support

$195.00 / month

This monthly support includes 6 monthly hours of the following support:

  • Software updates
  • Broken links
  • Security issues
  • SSL issues and fixes
  • General maintenance
  • Broken products/payment gateway issues
  • Small edits and changes.
  • Hosting/site speed issues
  • Backups
  • Google Analytics and integration.
  • And more.

If you have a question regarding what else is included or have a specific inquiry of what is included before signing up, please contact Big Red Jelly web support team or sales team.

 

Category:

Description

Business Website Hosting:

  • ¬†Managed WordPress¬†hosting
  • Daily website backups
  • Automatic software/plugin updates
  • Unlimited website views
  • No overage charges
  • 50 GB storage per website
  • Staging Sites
  • Automatic image compression
  • Free SSL certificate
  • 5 TB bandwidth
  • Multi-site management tools
  • iTheme sync

Expert Support:

  • ¬†24/7 Customer Support
  • Monthly website edits
  • Google analytics integration and support
  • Contact form/email support
  • Website feature support and portfolio/brand updates

Website Services, Minor Edits & Support

What is included in website services?

  • SSL certificate setup and management
  • General hosting questions
  • Website backups and fixes
  • Contact form support and integration with email services

What constitutes a minor website edit?

  • Adjusting text or info
  • Adjusting images or videos that are already included in the original design
  • Adjusting colors or general styling
  • Editing contact info
  • Adding team members, bios, or portfolio pieces to features that already exist in original design

What is not included in website edits?

  • Designing or adding new pages to the website
  • Adding or designing custom new features to the website
  • Adding more than 5 blogs, team members, projects or content pieces to the website all at once
  • Advanced IT support
  • Integrating and/or working with any 3rd party software, CRM or plugin