The #1 web support agency in Salt Lake City, Utah
Our web support team is all in-house, based in the United States and locally owned and operated right here in Utah. We’re ready to give you the web support service that your business deserves!
Our US-based team of UX/UI designers specialize in developing designs that keep your customers coming back for more.
We work with you to develop a page structure that makes sense for your services and business operations.
When you have the right online tools and integrations your website can turn into a powerful online tool that accelerates your business growth.
Whether you use WordPress, Wix, Shopify or something else for your website, it will be built in a way that is easy for you to use going forward.
Online Tool Support
Your website will be designed and built for various device types, tablet, mobile, different browsers and more!
Conversion Rate Optimization
Our team helps you set up your CRM, marketing automation and trains you on how to use your website as a powerful marketing tool.
Our Proven Web Support & Strategy Process
Our Preferred Web Support Tools
In order for your business to grow online and experience the best possible on-going web support, we only use the best online tools and platforms for your website support needs.
Our team of web support experts are all Smartlook certified partners. We use Smartlook for in-depth analytics and insights regarding your website visitors: heat maps, website analytics, visitor recordings, funnel tracking and more.
Our web support team is a certified Sucuri partner. Sucuri is an industry-leading website security platform and tool. Now you can rest easy knowing that your website and online data is safe and secure.
Accessibility is so important in today’s online world. You want to be sure you are protected from possible lawsuits and also being accessible to millions of online viewers who need that help. We use AccessiBe as our go-to accessibility tool for our web support clients.
1. Website Review and Audit
Before just diving in and making any edits or adjustments to your website, online tools and plugins, we must first conduct a thorough audit, checkup and review of your website. This includes reviewing your hosting setup, security, plugins, online tools and more. Now, we can create an efficient and effective website support strategy will lead to future growth for your website and your business as a whole.
- Web Support Discovery Call
- Website Review
- Website Audit and Report
- Initial Web Support Strategy
2. Website Security
There are certain fundamental steps that must be completed when starting your online growth for your website and business. Too many companies will skip straight to marketing and advertising campaigns when they have yet checked the boxes for more important steps. Website security is very important to future growth. We use cutting-edge website security tools like Sucuri so that your website is backed up, scans for malware and includes firewalls to block hackers, spam and other malicious online attacks.
- Website Security Scan
- Daily Website Backups
- Website Firewall
- Website Malware Protection
- Daily Website Security Scans
- And More!
3. Website Accessibility
So many people conduct their business online. We engage via the internet for so many actives, reading the news, ordering food, buying gifts, doing business, learning and connecting with people. Did you know that 20% of the population has disabilities that can exclude them from using the internet and your website? Our goal is to help EVERYONE feel included on the internet and be able to navigate your website without any issues. Protect your business AND make sure you are sharing your great services and products with your viewers. Our team uses a cutting-edge accessibility tool called AccessiBe to make sure your website is compliant and accessible to all!
- WCAG Compliance
- ADA Compliance
- Easy Integration and Management
- Accessibility Statement and Certifications
- Comply with Legislation
4. Website Speed
Did you know that a website conversion rate drops by an average of 4.42% with each additional second of load time? (between seconds 0-5) And nearly 70% of consumers admit that page speed impacts their willingness to buy from an online retailer. You can see why this is important to optimize and improve BEFORE you start running paid advertising and marketing campaigns. If you are going to spend marketing budget on sending potential customers to your website, you must ensure that your website is loading fast and leads to an optimal conversion rate funnel for your sales to increase and grow your business!
- Initial site speed audit
- Site speed strategy
- Image compression
- Development changes
- On-going site speed optimization
- Review and improvements
5. Website and Online Tool Support
Your website is the online central hub for your business. Your website is likely connected to several online tools that help your business grow: CRM, Online Scheduling, Online Payments, Live Chat, Lead Magnets, Contact Forms, Portfolios, Online Maps and more. We take our web support services beyond just the website design and it’s content, we also strategize and support our clients with their online tool and marketing automation needs!
- Online Tool and Plugin Review
- Setup and Optimization
- Regular Plugin Updates
- Online Tool Suggestions
- Marketing Automation Strategy
- And More!
6. Conversion Rate Optimization
Now the fun can begin! All of our web support service and work is centered around increasing your conversion rates for your website. After all, this is the end goal, to increase your website visitor conversion rate so that you can measurably increase your leads, sales and grow your revenue for your business! Using our proven web support and strategy process and A/B testing difference design and content, we can measurably increase your online sales funnels and help you grow your business faster!
- Online Funnel Setup
- Weekly Reports
- CRO Strategy
- Website A/B Testing
- Conversion Rate Optimization reports
- And More!
Elevate and represent your brand through a captivating and sleek new website design.
Optimized for Conversions
All of our design is focused on increasing conversion throughout your website so your business can grow!
100% Unique Design
EVERY website we build is completely unique to the client. Your website will look stunning and out-shine your competitors.
Online Tool Setup
Translations, CRM, Live Chat, Invoicing, Online Booking, Online Quizzes, Downloadable Content, we can do it all!
Is your web support team helping your business grow?
Don’t miss out on any more sales. Work with an expert, US-based team of web support specialists!
Your Business Deserves 5 Star Web Support Service
And we’re a 5 star web support agency based here in Utah and serving all of Salt Lake City!
Big Red Jelly is the best of the best. They go above and beyond for each client. It makes you feel like you are their only client because they are so on the ball with everything.Jodi LarsenPlatinum Payments
We had Big Red Jelly assist us with our website redesign and we couldn't be happier with the end result! Super quick turnaround time and professional quality.Ottley WrightSmall Business Owner
Weekly meetings were great and always something I always looked forward to. Their follow-through is fantastic. The branding and site both look great. It was definitely an improvement from what we previously had!Polly HillekeSalmon River Rafting
They truly hit the nail on the head with my vision. I was so scared going into this worried if they could see what I wanted. They knew my wants/dislikes and asked the right questions. They were able to create such beautiful branding and a website for me. I'm not kidding when I cried tears when I saw my branding!Caitlyn GrimesThe Cosy Goose
Awesome, knowledgeable and very professional!Sandor MiklósEverdime
Big Red Jelly started out with the logo design. They made several revisions and worked with us so it’d be a smooth process. They helped with naming, color scheme, digital branding, and identity. That process gave us the confidence to move into website design and development.Jim SaundersGourmet Dumplings
They always provided consistent communication. We had never hired a service to perform these services before so we weren't sure what to expect but came out the back end pleased with the experience.Rollin SkinnerHampton Home Loans
I was not sure what direction I wanted to go with my branding. After asking me a number of questions, the team gave me guidance on options that would work great for me, my personality, and my company. Once we had that in place that is when the fun started! I had an incredible response as I engaged friends, family, and past clients on social media as I asked for their feedback and input. I have already referred people to Big Red Jelly and will continue to do so.Scott HeatonRealtor
They listened carefully to us and everything we had in mind, and translated that into a really solid messaging plan with lots of good ideas of their own. They have been a joy to work with!Kelley BirrellLedger Gurus
These folks are fantastic and excellent at what they do. They were able to create completely revamped branding for our rugby event. I loved what they did so much for our schools event, we hired them again to rebrand the largest youth rugby tournament in the US!Michael CresslerNational Schools 7s
These guys are excellent! I would highly recommend them to anyone interested in getting a quality product in an amazingly fast time at very reasonable prices. They listened to our comments and concerns and responded timely and professionally to each and every one of them. Going with them is a slam dunk!Rob BolickRobert Bolick, LLC
”We love exceeding expectations and "WOWING" our web support clients. Unlike many other agencies, our team of web experts are responsive, friendly and all based here in Utah, ready to serve you and take your website to the next level. Let's get to work!Connor BiggarWeb Support & Strategy Director
The Big Red Jelly Difference
There are common feelings in our industry that web support is slow, reactive and outsource to other countries. This can lead to frustrating communication, projects being delayed and going over-budget for your website support needs… Not anymore! Here at Big Red Jelly we are dedicated to providing in-house, US-based, certified and expert web support help to all of our clients. We go on the offensive and work in a friendly and proactive manner with our clients. Managing their website and online tools effectively so they can get back to focusing on their business and growing!
Enjoy working with our web team that is based right here in the United Stated. We are certified and boast decades of combined years experience in many areas, include: WordPress, WooCommerce, Shopify, Wix, UX/UI, Marketing Automation, Digital Marketing, Conversion Rate Optimization, Gravity Forms, eCommerce Strategy, Site Security, Site Speed, Website Accessibility, Online Integrations, Lead Magnets, SEO, Analytics and so much more!
From small business to enterprise, we have the right web support membership for you
Is your current website holding you back?
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- See what’s missing on your website
- Identify online tools you should use
- Important web design fundamentals
- Easy tips to increase your conversions
- Grow your business!
Let’s get to work!
Meet Your New Web Support Team!
We don't mean to butter our biscuits too much but... WooCommerce Experts, Shopify Partners, Wix top 100 partners, Clutch recommended design agency, countless awards and recognition, and we're just getting started! But, we want to build something beautiful for you, a website that you can truly be proud of and brings real-world results, no fluff, no smoke and mirrors, just the results you're looking for. Reach out and let's chat!
The best web support team in Salt Lake, Utah
Hire our team of website support specialists. We’re based right here in Utah and serve all of Salt Lake City and the Salt Lake Valley. Our team is all in-house, based in the United State of America and locally owned and operated. We’re ready to take your web support to the next level!