The best web support agency in Salt Lake City, Utah

Experience the difference in working with a fast, friendly and efficient web support and strategy agency, based right here in Salt Lake City, Utah!

Request your free web support quote today!

The #1 web support agency in Salt Lake City, Utah

Our web support team is all in-house, based in the United States and locally owned and operated right here in Utah. We’re ready to give you the web support service that your business deserves!

Web Support

Our US-based team of UX/UI designers specialize in developing designs that keep your customers coming back for more.

Website Security

We work with you to develop a page structure that makes sense for your services and business operations.

Website Accessibility

When you have the right online tools and integrations your website can turn into a powerful online tool that accelerates your business growth.

Website Speed

Whether you use WordPress, Wix, Shopify or something else for your website, it will be built in a way that is easy for you to use going forward. 

Online Tool Support

Your website will be designed and built for various device types, tablet, mobile, different browsers and more!

Conversion Rate Optimization

Our team helps you set up your CRM, marketing automation and trains you on how to use your website as a powerful marketing tool.

Our Proven Web Support & Strategy Process

1

Review & Audit

2

Security Setup

3

Accessibility Setup

4

Site Speed Setup

5

Support & Management

6

Conversion Rate Optimization

Our Preferred Web Support Tools

In order for your business to grow online and experience the best possible on-going web support, we only use the best online tools and platforms for your website support needs.

Our team of web support experts are all Smartlook certified partners. We use Smartlook for in-depth analytics and insights regarding your website visitors: heat maps, website analytics, visitor recordings, funnel tracking and more.

Our web support team is a certified Sucuri partner. Sucuri is an industry-leading website security platform and tool. Now you can rest easy knowing that your website and online data is safe and secure.

Accessibility is so important in today’s online world. You want to be sure you are protected from possible lawsuits and also being accessible to millions of online viewers who need that help. We use AccessiBe as our go-to accessibility tool for our web support clients.

1. Website Review and Audit

Before just diving in and making any edits or adjustments to your website, online tools and plugins, we must first conduct a thorough audit, checkup and review of your website. This includes reviewing your hosting setup, security, plugins, online tools and more. Now, we can create an efficient and effective website support strategy will lead to future growth for your website and your business as a whole.

  • Web Support Discovery Call
  • Website Review
  • Website Audit and Report
  • Initial Web Support Strategy

2. Website Security

There are certain fundamental steps that must be completed when starting your online growth for your website and business. Too many companies will skip straight to marketing and advertising campaigns when they have yet checked the boxes for more important steps. Website security is very important to future growth. We use cutting-edge website security tools like Sucuri so that your website is backed up, scans for malware and includes firewalls to block hackers, spam and other malicious online attacks.

  • Website Security Scan
  • Daily Website Backups
  • Website Firewall
  • Website Malware Protection
  • Daily Website Security Scans
  • And More!

3. Website Accessibility

So many people conduct their business online. We engage via the internet for so many actives, reading the news, ordering food, buying gifts, doing business, learning and connecting with people. Did you know that 20% of the population has disabilities that can exclude them from using the internet and your website? Our goal is to help EVERYONE feel included on the internet and be able to navigate your website without any issues. Protect your business AND make sure you are sharing your great services and products with your viewers. Our team uses a cutting-edge accessibility tool called AccessiBe to make sure your website is compliant and accessible to all!

  • WCAG Compliance
  • ADA Compliance
  • Easy Integration and Management
  • Accessibility Statement and Certifications
  • Comply with Legislation

4. Website Speed

Did you know that a website conversion rate drops by an average of 4.42% with each additional second of load time? (between seconds 0-5) And nearly 70% of consumers admit that page speed impacts their willingness to buy from an online retailer. You can see why this is important to optimize and improve BEFORE you start running paid advertising and marketing campaigns. If you are going to spend marketing budget on sending potential customers to your website, you must ensure that your website is loading fast and leads to an optimal conversion rate funnel for your sales to increase and grow your business!

  • Initial site speed audit
  • Site speed strategy
  • Image compression
  • Development changes
  • On-going site speed optimization
  • Review and improvements

5. Website and Online Tool Support

Your website is the online central hub for your business. Your website is likely connected to several online tools that help your business grow: CRM, Online Scheduling, Online Payments, Live Chat, Lead Magnets, Contact Forms, Portfolios, Online Maps and more. We take our web support services beyond just the website design and it’s content, we also strategize and support our clients with their online tool and marketing automation needs!

  • Online Tool and Plugin Review
  • Setup and Optimization
  • Regular Plugin Updates
  • Online Tool Suggestions
  • Marketing Automation Strategy
  • And More!

6. Conversion Rate Optimization

Now the fun can begin! All of our web support service and work is centered around increasing your conversion rates for your website. After all, this is the end goal, to increase your website visitor conversion rate so that you can measurably increase your leads, sales and grow your revenue for your business! Using our proven web support and strategy process and A/B testing difference design and content, we can measurably increase your online sales funnels and help you grow your business faster!

  • Online Funnel Setup
  • Weekly Reports
  • CRO Strategy
  • Website A/B Testing
  • Conversion Rate Optimization reports
  • And More!
Stunning Branding

Elevate and represent your brand through a captivating and sleek new website design.

Optimized for Conversions

All of our design is focused on increasing conversion throughout your website so your business can grow!

100% Unique Design

EVERY website we build is completely unique to the client. Your website will look stunning and out-shine your competitors.

Online Tool Setup

Translations, CRM, Live Chat, Invoicing, Online Booking, Online Quizzes, Downloadable Content, we can do it all!

Is your web support team helping your business grow?

Don’t miss out on any more sales. Work with an expert, US-based team of web support specialists!

94

Of first impressions relate to your site’s web design

74

Of users are more likely to return to mobile-friendly websites

400

Increase in conversion rate with superior website user experience

Your Business Deserves 5 Star Web Support Service

And we’re a 5 star web support agency based here in Utah and serving all of Salt Lake City!

McCain Kennedy
SetFire Creative

Gail Owusu
Opoku Catering 

Michelle Johnston
Coach MJ

The process was a great experience. Very efficient, responsive, and the site incorporates my expectations!

Dana BallAvanta

I hired Big Red Jelly about 1 month ago and worked with Naomi Johnson. Really good experience. Literally emailed Naomi 5 different websites and said-- I want something like this but also different. She listened to what I was looking for and delivered it.

Matthew McKenney

Amazing staff! They helped us re-design our website and develop an accurate brand message for our company.

Dawna Bentley

Chloe, Ben, and the whole team at Big Red Jelly is absolutely fantastic. We referred a lot of work to them before, but we’ve also used them for our own projects and I recommend them frequently.

Annie Davis

Great experience working with Connor on our website! Connor is professional, empathetic, capable and very patient. He had great vision and went above and beyond to implement it. We are super excited to get our site out into the world!

Kurt Wilson

I worked with Preston to create a fresh vibrant website for our shopify store. He was patient and informative. He listened to our story and created exactly what we'd imagined it could become.

Cheryl Bednar

Naomi was great to work with and designed my website exactly how i wanted it! I will defiantly be using this company again and hopefully I have the chance to work with Naomi again!

Nina Page

Highly recommend BRJ for logo and website design, extremely professional highly responsive and flexible with pivoting direction. Connor Biggar was great to work with highly recommend this design company!

Jim Saunders

These folks are fantastic and excellent at what they do. They were able to not only help us create a completely revamped branding for our event, they were able to translate the vision into one of the coolest website I have ever seen.

Michael Cressler

Check Out Our Web Support Clients Here in Salt Lake City, Utah

Dr. Jen

Dr. Jen

May 30, 2022

The Muller Company

The Muller Company

May 30, 2022

United Vein Centers

United Vein Centers

May 30, 2022

Cinche

Cinche

May 30, 2022

Savory Foods

Savory Foods

May 18, 2022

R&R BBQ

R&R BBQ

January 28, 2022

BRXV Fitness

BRXV Fitness

September 3, 2020

Do X Get Y

Do X Get Y

July 15, 2020

We love exceeding expectations and "WOWING" our web support clients. Unlike many other agencies, our team of web experts are responsive, friendly and all based here in Utah, ready to serve you and take your website to the next level. Let's get to work!

Connor BiggarWeb Support & Strategy Director

The Big Red Jelly Difference

There are common feelings in our industry that web support is slow, reactive and outsource to other countries. This can lead to frustrating communication, projects being delayed and going over-budget for your website support needs… Not anymore! Here at Big Red Jelly we are dedicated to providing in-house, US-based, certified and expert web support help to all of our clients. We go on the offensive and work in a friendly and proactive manner with our clients. Managing their website and online tools effectively so they can get back to focusing on their business and growing!

Enjoy working with our web team that is based right here in the United Stated. We are certified and boast decades of combined years experience in many areas, include: WordPress, WooCommerce, Shopify, Wix, UX/UI, Marketing Automation, Digital Marketing, Conversion Rate Optimization, Gravity Forms, eCommerce Strategy, Site Security, Site Speed, Website Accessibility, Online Integrations, Lead Magnets, SEO, Analytics and so much more!

From small business to enterprise, we have the right web support membership for you

Yearly
Monthly
Startup
For startups and new businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (3 hours/month)
  • 24/7 Support Portal Access
PER MONTH $175

Billed Annually

Startup
For startups and new businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (3 hours/month)
  • 24/7 Support Portal Access
PER MONTH $195

Billed Monthly

Standard
For growing businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (6 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
PER MONTH $357

Billed Annually

Standard
For growing businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (6 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
PER MONTH $395

Billed Monthly

Pro
For mid-sized businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (10 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
PER MONTH $715

Billed Annually

Pro
For mid-sized businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (10 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
PER MONTH $795

Billed Monthly

Advanced
For enterprise and large businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (20 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
  • Advanced Security & Support
  • Advanced Digital Consulting
  • Site Speed Optimization
PER MONTH $1349

Billed Annually

Advanced
For enterprise and large businesses
  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (20 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
  • Advanced Security & Support
  • Advanced Digital Consulting
  • Site Speed Optimization
PER MONTH $1495

Billed Monthly

Is your current website holding you back?

Download our FREE Website Vitals Checklist and see how to change your website so it can help your business grow.

  • See what’s missing on your website
  • Identify online tools you should use
  • Important web design fundamentals
  • Easy tips to increase your conversions
  • Grow your business!
Download the Checklist

Let’s get to work!

Meet Your New Web Support Team!

We don't mean to butter our biscuits too much but... WooCommerce Experts, Shopify Partners, Wix top 100 partners, Clutch recommended design agency, countless awards and recognition, and we're just getting started! But, we want to build something beautiful for you, a website that you can truly be proud of and brings real-world results, no fluff, no smoke and mirrors, just the results you're looking for. Reach out and let's chat!

The best web support team in Salt Lake, Utah

Hire our team of website support specialists. We’re based right here in Utah and serve all of Salt Lake City and the Salt Lake Valley. Our team is all in-house, based in the United State of America and locally owned and operated. We’re ready to take your web support to the next level!

Get Started

Request your web support quote