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The #1 Rated Wix Support Agency

Enjoy working with the best, US-based, expert Wix web support team and start growing your company online!

Request your free Wix support quote today!

World-class Wix web support to help you and your company grow!

Our Wix web support team is US-based, in-house, certified and verified top partners with Wix. We know how to design, develop and support Wix websites!

Wix Support

Our Wix web support team is designed to be proactive, strategic and collaborative. We’re not your average web support team, we leverage our digital expertise to help your business grow at any opportunity we can find.

Wix Security

Wix is already a very secure platform, but through our Wix web support membership we add on additional security software and layers that will protect your website and it’s visitors so you can breath easy and focus on growing your company.

Wix Accessibility

Our team specializes in Wix accessibility and other accessibility and compatibly tools like Accessibe, to ensure that your website is compliant and accessible to all!

Wix Site Speed

Through our proven process of modern Wix web design, development and other site speed tools, we are able to ensure that your Wix website is fast and loading quickly across all devices. 

Wix Conversion Rate Optimization

By combining our expertise in UX/UI, Wix online tools and expert web design and development. We are able to make strategic changes and additions to your Wix website to improve your conversion rates and increase your online leads, customers, sales and revenue.

Wix Design and Online Tool Support

Our Wix experts are well versed in the Wix dashboard, Wix owner mobile app and countless Wix tools, marketing automations and third party software that can improve your marketing and elevate your Wix website to the next level. 

Our Proven Wix Web Support Process

Mo'bettahs mobile mockup of food gallery and menu - Big Red Jelly web design firm Provo Utah
1

Setup & Management

2

Security

3

Speed

4

Accessibility

5

Analytics

6

Online Tools

7

Conversion Rate Optimization

Our Preferred Wix Web Support Tools

We enjoy working closely with our Wix clients. Our team is willing and ready to hop on a video call, develop unique strategies and go above and beyond when it comes to Wix web support and strategy. We can manage and grow your Wix website, so you can get back to managing and growing your business. 

Wix website designer and web support at Big Red Jelly a web design company Provo Utah

Our web support team and agency are top 100 verified Wix partners. We have been designing websites and completing Wix projects for over 7 years now. Our team is extremely comfortable with Wix front end and the Wix backend and dashboard. So we can help manage every aspect of your Wix website, including third-party integrations, tools, software and marketing automations. We are the Wix experts you have been looking for!

Monday logo - messaging and schedule platform tool Big Red Jelly.

In order to keep our reputation of being the best, collaborative, proactive Wix support team in the world, we must ensure that your needs, tasks, and strategy is being tracked effectively through our project management system. We use Monday.com to keep track of your progress and the next strategy phases that we will want to complete to improve and grow your Wix website.

Zoom logo - video call platform Big Red Jelly tool for communication.

Unlike other web support agencies, we don’t hide behind our monitor or look for reactive and passive web support work. Our Wix experts are known for being proactive, collaborative, friendly and responsive in our Wix web support work. We enjoy hopping on Zoom video calls regularly to discuss results, strategy and tactics to improve your Wix website and help your business grow.

Bulwark front page mockup - website building and brand business development

1. Wix Optimization and Management

Before we start work on your Wix support tasks and needs, it’s important that you Wix website is setup properly and optimized. This process includes reviewing your current Wix design, UX/UI, mapping out your user experience and how your website visitors interact with your Wix website, content, branding and overall message. We also review and optimize your Wix dashboard and other online tools like your blog, email newsletter, marketing automations, eCommerce marketing automations, Wix analytics and other popular Wix apps and online tools that help your business grow online.

  • Wix discovery call
  • Wix frontend design review
  • Wix user experience research
  • Wix backend setup
  • Wix dashboard setup
  • Wix optimization
  • Wix mobile app setup
  • And more!

2. Wix Website Security

Wix is already a very secure website platform and software. However, with our Wix web support membership, we are able to add additional levels of security and protection to your Wix website. For example, we are verified partners with Sucuri, one of the leading website security platform in the world. We can monitor your Wix website and protect your business from hackers, spam, malware and other online threats. Protect and secure your Wix website today!

  • Wix security scan
  • Wix website setup and monitoring
  • Wix malware protection
  • Wix security
  • Daily website monitoring
  • And more!
R&R site computer mockup - web design Big Red Jelly
Fedr8tion webpage computer mockup - brand building and wordpress designer at Big Red Jelly.

3. Wix Site Speed

There are several steps that can be taken to improve the site speed and load time of your Wix website. For example, we will review and optimize all of your visual content, like large images and videos. However, one the best ways to improve your Wix website speed is from the design and layout of the website itself. Given our expertise with Wix, we can make small tweaks to your Wix design, setup and hosting plan that will improve your site speed and make your Wix site faster!

  • Wix Site speed audit
  • Wix Site speed reporting
  • Wix site speed optimization
  • On-going Wix site speed help

4. Wix Accessibility and Compatibility

Depending on your industry and market, there are many compatibility and compliance requirements that need to be met. This can feel overwhelming and complicated. Our Wix experts review your industry and website and help ensure that your website is compliant and meeting any accessibility needs that will keep you protected from legal trouble and make your website a more pleasant experience for all of your Wix website visitors. Make your website compliant with WCAG 2.1, ADA, Section 508, AODA, ACA, and more with our preferred partner software: accessiBe.

  • Wix compliant websites
  • Accessible Wix websites
  • Wix accessibility check
  • On-going Wix monitoring and support
  • And more!
Fincas Valverde webpage computer mockup - brand building and wordpress designer at Big Red Jelly.
Fincas valverde webpage computer mockup - brand building and wordpress designer at Big Red Jelly.

5. Wix Analytics and Reports

Did you know that your Wix platform and website comes with built-in analytics, reports and dashboards? It is important to have these tools correctly setup and understand how to read them so you have a clear vision of how customers and website visitors are interacting with your Wix website and business. This will guide us in making the right decisions for your eCommerce business, content marketing, advertising, website changes and CRO. Let’s get your Wix analytics, reports and dashboard setup correctly today!

  • Wix analytics setup
  • Wix dashboard setup
  • Automated Wix reports
  • Wix analytics training
  • Connect Google Analytics to Wix
  • And more!

6. Website Tools

There are hundreds of Wix apps directly in the Wix app marketplace that you can connect to your Wix website. These tools vary from marketing automations, eCommerce power ups, analytics, lead generation tools, branding tools and so much more. It can feel complicated to know which Wix apps to choose to connect to your website and how. Our team are experts in the Wix app marketplace and other third-party online tools that can help your Wix website become more automated, efficient and grow your company.

  • Wix app marketplace help
  • Wix online tool review
  • Wix online tool setup
  • Wix app setup
  • Wix automation setup
  • And more!
Muller company mockup website on computer - design project Big Red Jelly
Cince website and mobile device mockups - branding project by Big Red Jelly

7. Wix Conversion Rate Optimization

Our expert Wix web support memberships revolve around one primary goal and that is to improve your Wix website conversion rate. Through our proven Wix CRO process, we are able to improve your Wix user experience, marketing automations, backend and design so that a higher percentage of your Wix website visitors end up converting for your business and turning into loyal, recurring customers that helps your business grow. Improving your CRO for your Wix website is one of the best marketing investments that you can make in order to grow your business efficiently and see future marketing and advertising success!

  • Wix CRO review
  • Wix CRO consultation
  • Wix CRO support
  • Wix On-going reports and optimization
  • Wix Website strategy
  • And more!
SummitPizza building mockup of website on computer and mobile devices - Big Red Jelly
Optimized

Your WordPress website will be built and optimized for all device types and browser sizes.

Mobile Friendly

Your WordPress website must be mobile friendly, and that is our specialty!

Powerful Online Tools

Online booking, scheduling, lead magnets, sales funnels, live chat, e-waivers, e-commerce, we can do it all!

Captivating Branding

Our WordPress experts bring your content, branding and technology together to build one amazing WordPress site for your company.

Is your current Wix website setup correctly, optimized and helping your business grow?

Don’t miss out, work with our top rated Wix website support team and watch your Wix website and business grow!

34

WordPress is the world’s most popular content management system powering 34% of all websites on the internet.

60

WordPress has a 60.8% market share in the CMS market.

55

The WordPress Plugin Directory features 55,000+ plugins.

Your Business Deserves 5 Star Wix Web Support

And we’re a 5 star Wix web support agency!

McCain Kennedy
SetFire Creative

Gail Owusu
Opoku Catering 

Michelle Johnston
Coach MJ

Big Red Jelly is the best of the best. They go above and beyond for each client. It makes you feel like you are their only client because they are so on the ball with everything.

Jodi LarsenPlatinum Payments

We had Big Red Jelly assist us with our website redesign and we couldn't be happier with the end result! Super quick turnaround time and professional quality.

Ottley WrightSmall Business Owner

Weekly meetings were great and always something I always looked forward to. Their follow-through is fantastic. The branding and site both look great. It was definitely an improvement from what we previously had!

Polly HillekeSalmon River Rafting

They truly hit the nail on the head with my vision. I was so scared going into this worried if they could see what I wanted. They knew my wants/dislikes and asked the right questions. They were able to create such beautiful branding and a website for me. I'm not kidding when I cried tears when I saw my branding!

Caitlyn GrimesThe Cosy Goose

Awesome, knowledgeable and very professional!

Sandor MiklósEverdime

Big Red Jelly started out with the logo design. They made several revisions and worked with us so it’d be a smooth process. They helped with naming, color scheme, digital branding, and identity. That process gave us the confidence to move into website design and development.

Jim SaundersGourmet Dumplings

They always provided consistent communication. We had never hired a service to perform these services before so we weren't sure what to expect but came out the back end pleased with the experience.

Rollin SkinnerHampton Home Loans

I was not sure what direction I wanted to go with my branding. After asking me a number of questions, the team gave me guidance on options that would work great for me, my personality, and my company. Once we had that in place that is when the fun started! I had an incredible response as I engaged friends, family, and past clients on social media as I asked for their feedback and input. I have already referred people to Big Red Jelly and will continue to do so.

Scott HeatonRealtor

They listened carefully to us and everything we had in mind, and translated that into a really solid messaging plan with lots of good ideas of their own. They have been a joy to work with!

Kelley BirrellLedger Gurus

These folks are fantastic and excellent at what they do. They were able to create completely revamped branding for our rugby event. I loved what they did so much for our schools event, we hired them again to rebrand the largest youth rugby tournament in the US!

Michael CresslerNational Schools 7s

These guys are excellent! I would highly recommend them to anyone interested in getting a quality product in an amazingly fast time at very reasonable prices. They listened to our comments and concerns and responded timely and professionally to each and every one of them. Going with them is a slam dunk!

Rob BolickRobert Bolick, LLC

Check Out Our Latest Wix Web Design and Web Support Projects!

Suncrest Care

Suncrest Care

October 20, 2022

Thrive Flower

Thrive Flower

September 21, 2022

Action Potential Athletes

Action Potential Athletes

September 14, 2022

Chamber Media

Chamber Media

May 12, 2022

Mo’Bettahs

Mo’Bettahs

May 11, 2022

Chestly Lunday

Chestly Lunday

May 11, 2022

R&R BBQ

R&R BBQ

January 28, 2022

KND QND

KND QND

January 13, 2022

Van Builders

Van Builders

January 13, 2022

Wix is such a powerful online platform that is far more than just a web design tool. When used correctly, Wix can transform into a powerful online platform that helps your business grow in all areas!

Naomi JohnsonWix Director

The Big Red Jelly Difference

Our Wix web support membership revolves around CRO and strategic web support. Our team does not sit around waiting for web support tickets to come through before we start improving your Wix website and online experience. Instead, we proactively work to improve your Wix design, marketing automations, lead generation strategy, user experience, conversion rates and more. Now you can rest easy and focus on managing your business, knowing that your Wix website is in expert hands.

Our Wix web support and web design agency is a top rated agency located here in the United State of America. We are US-based, #1 rated and have 5 star reviews for our Wix work on many different platforms. We specialize in other areas too that are important for your Wix website success: Editor X, graphic design, Adobe creative suite, marketing automations, digital marketing, online advertising, SEO for Wix, email marketing for Wix, Wix online tools and software and so much more! Reach out to our Wix team and schedule a consultation today!

From startup to enterprise, we have the right Wix support membership for you

Save 10%

Startup

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (3 hours/month)
  • 24/7 Support Portal Access
$175/ month
billed annually

Standard

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (6 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
$357/ month
billed annually

Pro

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (10 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
$715/ month
billed annually

Advanced

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (20 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
  • Advanced Security & Support
  • Advanced Digital Consulting
  • Site Speed Optimization
$1349/ month
billed annually

Startup

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (3 hours/month)
  • 24/7 Support Portal Access
$195/ month
billed monthly

Standard

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (6 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
$395/ month
billed monthly

Pro

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (10 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
$795/ month
billed monthly

Advanced

  • Web Security
  • Web Performance
  • Web Backups
  • Up-Time Monitoring
  • Web Edits (20 hours/month)
  • 24/7 Support Portal Access
  • Smartlook Analytics
  • SEO Audit
  • Integrations Audit
  • CRO Audit
  • Accesibe
  • Recurring Strategy Calls
  • Branding Assistance
  • Advanced Security & Support
  • Advanced Digital Consulting
  • Site Speed Optimization
$1495/ month
billed monthly

Is your current website holding you back?

Download our FREE Website Vitals Checklist and see how to change your website so it can help your business grow.

  • See what’s missing on your website
  • Identify online tools you should use
  • Important web design fundamentals
  • Easy tips to increase your conversions
  • Grow your business!
Download the Checklist
Big Red Jelly team members collaborating together - Big Red Jelly Provo Utah.
Small business essential brand checklist must haves - brand strategy - Big Red Jelly

Let’s get to work!

Meet your new Wix Team!

Reach out to our team of web design and development experts today and schedule your free WordPress strategy video call. We would love meet you, review your business vision and outline a plan that will help you grow your business by using WordPress!

Request your Wix support quote