A rule as part of agency life is the 95-5 rule: 95% of your client interactions are smooth sailing, in scope, and everyone has a great time. 5% of your client interactions are going to be a little rougher. At Big Red Jelly, we understand that that’s just part of the gig – and we award our team for getting through these 5% of their interactions!
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Decision Maker Said No Hall of Fame
The “Decision Maker Said No Hall of Fame” badge isn’t for those folks who only hear “yes.” Oh no, this is for the seasoned agency warriors who’ve stared down the barrel of a “no” and lived to tell the tale. We’re talking about those times when the client’s vision veered sharply away from your carefully crafted proposal, or when budget realities slammed the brakes on your award-winning campaign idea. This badge celebrates the resilience, the quick thinking, and the sheer creative jujitsu it takes to gracefully recover, maintain the relationship, and maybe, just maybe, plant a seed for future collaborations. It’s a reminder that sometimes “no” just means “not right now,” and that every rejection is a learning experience (and a great story for the next agency happy hour). So raise a glass to the “no’s” – they make us stronger!
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From The Grave Hall of Fame
Ah, the “From the Grave Hall of Fame”—a badge earned through encounters with clients who ghosted, vanished, poofed into thin air, only to rise again like marketing phoenixes! This isn’t just about a delayed email; we’re talking full-blown disappearances. Then, out of nowhere, they emerge, ready to roll like no time has passed. This badge celebrates the agency professionals who handle these resurrections with grace, a touch of humor, and the ability to seamlessly pick up (or re-pitch) where things left off. It acknowledges the unique blend of shock, amusement, and “let’s get this done” attitude required to navigate these unexpected returns. Bonus points if they come back with an increased budget!
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Ghosted The Longest
The “Ghosted the Longest” badge isn’t about us ghosting clients; oh no, this is for the brave souls who’ve weathered the longest client disappearances. We’re talking radio silence, tumbleweeds blowing through the inbox, and the lingering question of “did they move to a remote island with no wifi?” This badge recognizes the patience, the strategic follow-up (or respectful space-giving), and the sheer detective work sometimes required to figure out if the client is simply on an extended digital detox or if the project has sailed off into the sunset. It’s a testament to the fact that in agency life, sometimes the biggest challenge isn’t what is said, but what isn’t.
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International Client
The “International Client” badge celebrates the agency adventurers who’ve navigated the exciting, and sometimes perplexing, world of global collaboration. This isn’t just about time zone differences (though those are definitely a factor). This badge recognizes the cultural nuances, the language barriers (and triumphs over them), and the logistical acrobatics required to successfully manage projects across borders. It’s a testament to the adaptability, the open-mindedness, and the ability to connect with people from all walks of life that makes working with international clients such a rewarding experience. This badge proves you’re not just a local hero, you’re a global player!
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Make It Pop
“Make It Pop”—three little words that can send shivers down the spine of even the most seasoned creative. This badge, the “Make It Pop” badge, is awarded to the agency heroes who’ve stared into the abyss of client feedback and emerged victorious. It’s for those who’ve deciphered the enigmatic request to “make it pop,” translating vague direction into tangible, impactful results. This badge celebrates the creative problem-solving, the mind-reading abilities, and the sheer artistic bravery it takes to interpret such open-ended feedback. It’s a reminder that sometimes, the greatest creative challenges come in the smallest of packages (and that a well-placed sparkle effect can go a long way).
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Shareholder Juggler
The “Shareholder Juggler” badge is reserved for the truly skilled—those who can keep all the plates spinning when multiple stakeholders are involved. This isn’t just about managing one client; it’s about navigating the often-complex dynamics of multiple decision-makers, each with their own opinions, priorities, and (sometimes conflicting) visions. This badge celebrates the diplomacy, the communication prowess, and the organizational wizardry required to keep everyone aligned, informed, and (hopefully) happy. It’s a testament to the fact that sometimes, the biggest challenge isn’t the work itself, but managing the many voices in the room.
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Told Ya So!
Ah, the sweet taste of vindication! The “Told Ya So!” badge celebrates those moments when the agency’s expertise shines through, even if it takes a little detour for the client to see it. This badge isn’t about smugness; it’s about the satisfaction of knowing you gave the right advice, even when it wasn’t initially heeded. It recognizes the patience, the clear communication, and the data-backed reasoning that ultimately led the client to the “aha!” moment. It’s a reminder that sometimes, the best “I told you so” is a successful campaign and a happy client.
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Big Red Jelly is an award-winning, US-based branding, website design, and digital marketing agency dedicated to helping small to mid-sized businesses (SMBs) thrive. Our team brings decades of experience delivering high-impact, data-driven results at a boutique agency price point. We specialize in crafting effective branding strategies, building high-performing websites, and executing targeted marketing campaigns that drive growth. At Big Red Jelly, we believe in efficient, transparent, and collaborative partnerships, ensuring your marketing dollars deliver measurable ROI. We’re committed to creating marketing solutions that actually work, helping your business reach its full potential.
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Why choose us for your business growth goals?
Startups, small businesses, and mid-cap companies looking for a growth partner should choose Big Red Jelly. Our proven Brand, Build, Grow process provides a strategic foundation for success, from crafting a compelling brand identity to developing high-performing websites and executing effective digital marketing strategies.
We combine applied creativity with cutting-edge designs and technology to create engaging interactions that resonate with your target audience. Big Red Jelly delivers more than just pretty visuals; we build digital experiences that drive conversions and fuel sustainable growth. Choose Big Red Jelly for a marketing partner dedicated to your long-term success, offering a unique blend of strategic thinking, creative execution, and technical expertise. We are your solution for branding, website design, and digital marketing services that deliver measurable results and a solid foundation for growth.
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