Service & Phase: Build
Web design services are the second step in the Brand. Build. Grow. process — and the one that turns your brand into a 24/7 revenue engine. At Big Red Jelly, we design and develop custom websites that are built on strategy, optimized for conversions, and integrated with the right tools to grow your business. More than a design agency, we’re a build partner — taking you from discovery and research through sitemap, UX/UI, development, and launch using a proven 10-step process.
Over 1,000 businesses worldwide have trusted us to build their online presence. The result: websites that attract the right customers, convert visitors into buyers, and scale with your business.
Recognized by Clutch, 50Pros, and Upcity as a top web design and development agency.
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Best in Web Dev & Design
50Pros
Top Wix Web Designers
Clutch
Top Digital Agency
Upcity
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Why Your Website Is Your Most Important Business Asset
Your website is the online hub of your business. It’s often a customer’s first impression — and first impressions are everything.
- 75% of users judge a company’s credibility based on its website design
- 90% of users have left a site because it was poorly designed or hard to navigate
- 47% of visitors expect a page to load in under 2 seconds
- 38% of visitors will stop engaging with a site that has outdated content or layout
- 75% of people form their opinion of a brand based on its website
A website built on strategy — not just aesthetics — turns visitors into leads, leads into customers, and customers into loyal advocates.
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Our Core Web Design & Development Services
Mobile Optimization
Every site we build is fully responsive — optimized for every screen size, from mobile to desktop. Over half of all web traffic comes from mobile devices. If your site isn’t mobile-ready, you’re losing customers every day.
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Affordable Web Design
World-class web design doesn’t have to cost a fortune. Our pricing is transparent and scaled to fit businesses from startups to enterprise — so you get the website you need without the agency markup.
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Online Tools
Your website should work for you around the clock. We identify and integrate the right tools for your business: CRM systems, booking software, live chat, lead magnets, eCommerce platforms, marketing automation, and more.
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E-Commerce
Sell products or services directly through your website. We design and develop high-converting online stores on WooCommerce, Shopify, and Wix — built to drive revenue from day one.
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Marketing Automations
Attract new customers and re-engage existing ones automatically. We set up the automations that keep your pipeline moving — so your website works even when you’re not.
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UX/UI & Design
Great design delights visitors and shortens the path to conversion. Our award-winning UX/UI designers build online experiences that guide users clearly — from first click to final sale.
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Why the “Build” Phase Is More Than Web Design
Web design is one chapter in a 10-chapter process. Many agencies hand you a pretty website and call it done. We take a different approach.
Before we design a single page, we conduct discovery sessions, competitive research, sitemap planning, page layout strategy, and tech stack mapping. That groundwork is what separates a website that looks good from one that actually grows your business.
Think of it like building a house: you can paint the walls without laying a proper foundation — but you’ll pay for it later.
What our world-class BUILD phase can do for you:
- Your website allows you to stand out among your competition.
- It can let customers know what to expect from your company and what your values are.
- It allows you to make a memorable impression.
- It turns website visitors into loyal, recurring customers.
- It can drive revenue for your company 24/7/365.
- It can automate your business operations and marketing.
- It supports your marketing, sales and advertising efforts.
- And so much more!
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Our Proven 10-Step Website Build Process
Big Red Jelly’s web design process is research-backed, structured, and refined over a decade of building 1,000+ websites.
01 | Build Discovery
Your dedicated build strategist leads a discovery session to understand your business goals, customers, strengths, and opportunities. This shapes everything that follows.
This information is vital in helping our website experts develop a website strategy that makes sense, for you, for your team and most importantly, your customers!
- Build Discovery Session
- Dedicated Build Strategist (Web Design & Development)
- Build Blueprint & Roadmap
- BRJ Co-Founder Collaboration in Website Strategy
- Build Discovery Tour
Explore Build Discovery
02 | Build Research
We conduct competitive analysis, industry research, and customer journey mapping — so your website is positioned strategically, not just built aesthetically.
We want to understand your history, market, and market trends. Our detailed research will ensure that we develop the best strategy for your business. Our website experts conduct objective online research and dive deeper into your industry, competitors and customers to better understand how to strategically position your website design, brand and marketing automations to optimize for more conversions and ultimately help your business increase revenue.
- Website Audit
- Build/Website Research
- Leadership & Stakeholder Interviews for Online Strategy
Explore Build Research
03 | Build Strategy
We document a clear website strategy: tech stack recommendations, sitemap considerations, conversion goals, and online revenue opportunities specific to your business.
We don’t just start “designing” your new website without first laying the groundwork in discovery, research and strategy to ensure that your new website and online experience hits the mark and measurably helps your brand grow.
- Website Design & Development Strategy
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04 | Sitemap
We map every page and sub-page of your site and define how they connect. Think of it as the blueprint for your new website — done before any design begins.
Our team has decades of experience in outlining effective sitemap strategies based on your industry, business goals, strengths and weaknesses. With a new and improved website sitemap, your website will be ready to optimize for increased website conversions and more new customers.
- Octopus Sitemap Strategy
- Sitemap Implementation
- User Flow Mapping
- Future Sitemap Expansion Plans
Explore Build Sitemap
05 | Page Layout
We design the structure of each key page — placement of CTAs, value propositions, testimonials, and conversion elements — to guide visitors toward action.
Page layout includes important steps like: identifying CTA location, outlining your unique value propositions, designing the page “sales funnel” structure, implementing additional upsell or cross-sell opportunities and so much more. With an effective page layout, based on your industry, customer desired and business goals, you will surely convert more visitors in loyal returning customers.
- Website Page Layout Strategy
- Page Layout Implementation
- Website Mobile Customization
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06 | Build Online Tools
We identify and set up the tools that power your website: hosting, security, accessibility, CRM, booking systems, eCommerce, lead generation, and automation.
Our online tools experts will work closely with you and your team to pick the right online tools that are best for your budget, industry and business growth goals. Some of these tools could include: online booking, CRM, live chat, eCommerce tools, accessibility tools, lead magnets, online quizzes or assessments, interactive maps, online courses, other marketing automations and so much more!
- Website Hosting + Security + Accessibility + Speed
- Online Tool Map: Build Section
- Website Integrations Setup and Testing
- Website Tech Stack Training Materials
Explore Online Tools
07 | Content Implementation
Your content is edited, styled, and placed with intent — optimized for readability, conversion, and SEO. If you don’t have content yet, our content team can build it.
Content implementation and editing in a website is an art, there is a proven process by which our team follows to ensure that your content is original, edited effectively for online consumption and optimized to for conversions. If you don’t have content already put together and ready to go, our content service can help you get that created.
- Website Content Strategy
- Website Content Styling & Editing
- Website Content Creation & Curation
- Website Lead Magnets
- Dedicated Content Strategist
- Website Content Repurposing & Workflow Strategy
Explore Content Implementation
08 | UX/UI & Web Design
Our award-winning designers build the visual experience — brand-aligned, conversion-focused, and optimized for every device.
Effective UX/UI design will delight your website visitors and ultimately shorten your online sales pipeline and the time it takes for a website visitor to turn into a loyal customer for your business and brand. Our team has award-winning, US-based UX/UI designers that are ready to take your online customer journey and web design to the next level!
- Website Brand Implementation
- UX/UI Fundamentals
- Mobile, Tablet & Desktop Design Optimization
- Design System & Component Library
Explore UX/UI & Design
09 | Automation & Optimization
We set up the automations and optimizations that make your website a 24/7 member of your team — from lead capture to follow-up sequences.
When setup correctly, a proper CRM and tech stack with the right automations can totally transform your marketing, advertising and sales efforts. Your new website will become a powerful marketing extension for your team and company, your small company can feel like a team of 100+!
- Website Automation Checklist
- Website Optimization Checklist
Explore Automation & Optimization
10 | Website Launch
A structured launch process: pre-launch testing, quality checks, team training, and post-launch monitoring. You go live with confidence.
Additionally, we test all marketing automations, lead forms, online orders, customer journey and so much more. We proactively search for ways to improve your website user experience, lead funnels and online tools. Your website is now ready to be seen by the world!
- Website Pass Approval
- Website Test Phase
- Website Pre-Launch Checklist
- Website Launch Execution
- Website Post-Launch Checklist
Explore Website Launch
Bring It All Together for an Unforgettable New Website
Your website is the online central hub for your business. When designed and built effectively it can positively transform your business operations, marketing efforts and revenue growth. Get a new professionally designed website that helps your company grow 24/7/365.
Expert Branding
Your color scheme, logo, and typography are all expertly crafted to capture the essence of your brand.
Full Scale Design
Your website is built with all device sizes in mind. No matter where your customer is or what device they’re using, they’ll be able to access your site with ease.
Ongoing Growth
We use best data gathering tools so we can help you optimize your website for top performance.
75
%
of users make judgments about a company’s credibility based on its website design
90
%
of users left a website because it was poorly designed or difficult to navigate
38
%
of visitors will stop engaging with a website if the content or layout is outdated
What Our Clients Say About Us
Get your FREE Brand, Build, Grow Audit
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More Branding Services
Explore more of our award-winning branding services, ready to help your business elevate your brand image and accomplish your long-term business goals.
- Brand Discovery Session
- Dedicated Brand Strategist
- Brand Blueprint & Roadmap
- BRJ Co-Founder Collaboration
- “Brand Discovery Tour”
- Brand Audit
- Ideal Customer Research
- Brand Research
- Leadership & Stakeholder Interviews
- Brand Positioning
- Brand Purpose: The “WHY”
- Brand Archetype
- Brand Personality & Attributes
- Brand Type & Hierarchy
- Personal Brand Blueprint for Key Executives
- Unique Value Propositions
- Tagline
- Brand Voice
- The “Elevator Pitch”
- Brand Story
- Brand Campaign Slogans
- Custom Logo
- Logo Suite
- Color Palette
- Typography
- Branded Textures & Patterns
- Icon Suite (20X)
- Logo Intro Animation
- Visual Brand Language System
- Online Tool Map: Brand Section
- Alternative Domain Research
- Social Media Handle Research
- Brand Campaign Domain Research
- Strategic Introductions (trademark, copyright, etc.)
09 | Execution & Assets
- Pass Approval
- Organization & Delivery
- Brand Rollout Asset
- Brand Assets (20X)
- Brand Asset Management System (BAM)
- Brand Activation Toolkit
- The Brand Guide
- Brand Foundations
- Messaging Guidelines
- Visual Identity Guidelines
- Brand Application & Activation
More Content Services
Explore more of our award-winning content services, ready to help your business elevate your brand image and accomplish your long-term business goals.
01 | Content Discovery
- Content Discovery Session
- Content Blueprint & Roadmap
- Dedicated Content Strategist
- “Content Discovery Tour & Interviews”
02 | Content Research
- Content Audit
- Content Research
- Content Gap Analysis
- Trend Analysis & Content Opportunities
- Content Creative Brief
- Content Creation & Curation Checklist
- Content Optimization Checklist
04 | Creation & Editing
- Level Specific Content
- Content Creation & Editing (Custom)
05 | Implementation
- Content File Library
- Content Implementation & Styling
- Content Promotion & Distribution Plan (Multi-Channel)
- Content Governance Framework
More Build Services
Explore more of our award-winning website services, ready to help your business elevate your brand image and accomplish your long-term business goals.
- Build Discovery Session
- Dedicated Build Strategist
- Build Blueprint & Roadmap
- BRJ Co-Founder Collaboration
- “Build Discovery Tour”
- Octopus Sitemap Strategy
- Sitemap Implementation
- User Flow Map
- Future Sitemap Expansion Plan
05 | Page Layout
- Page Layout Strategy
- Page Layout Implementation
- Mobile Customization
06 | Online Tools
- Hosting + Security, Accessibility, & Speed
- Online Tool Map: Build Section
- Setup, Integration & Testing
- Tech Stack Training Materials
07 | Content Implementation
- Website Content Strategy
- Website Content Styling & Editing
- Content Creation & Curation
- Website Lead Magnets
- Dedicated Content Strategist
- Website Content Repurposing & Workflow Strategy
- Website Brand Implementation
- UX/UI Fundamentals
- Mobile, Tablet & Desktop Design Optimization
- Design System & Component Library
09 | Automation & Optimization
- Automation Checklist
- Optimization Checklist
10 | Launch
- Pass Approval
- Test Phase
- Pre-Launch Checklist
- Website Launch Execution
- Post-Launch Checklist
More Strategy Services
Explore more of our award-winning strategy services, ready to help your business elevate your brand image and accomplish your long-term business goals.
01 | Review & Training
- Growth Strategy Workshop
- Foundation Walkthrough
- Login & Access Review
02 | Post-Live Online Tools
- Hosting Review
- Security, Accessibility, Speed Review
- Growth Tool Checklist
04 | Intro to Grow
- Grow Membership Sign Up
- Momentum Checklist
- Big Red Jelly Academy
- Client Happiness Enrollment
05 | Rollout
- Internal Rollout
- External Rollout
- Template Library
- Execution Support
More Grow Services
Explore more of our award-winning grow services, ready to help your business elevate your brand image and accomplish your long-term business goals.
- Grow Discovery Session
- Dedicated Growth Strategist
- Dedicated Sales Strategist
- Dedicated Brand Strategist for Growth
- Grow Blueprint & Roadmap
- BRJ Co-Founder Grow Collaboration
- “Grow Discovery Tour”
02 | Grow Research
- Growth Audit
- Growth Research
- Growth Analytics Review & Research
03 | Strategy & Setup
- Account Access
- Growth Dashboard
- Weekly Progress Updates
- Monthly Reports
- Growth Review Sessions
- Quarterly Strategy Sessions
04 | Security, Accessibility, and Speed
- Website Security Checklist
- Website Accessibility Checklist
- Website Speed & Performance Checklist
- CMS Setup Checklist
- CRM Setup Checklist
- Grow Tools & Tech Stack Setup Checklist
- Blogs, Website Content, Pages
- Graphic Design & Social Posts
- Thought Leadership
- Video & Photo Production
- Keyword Research
- On-Site SEO
- Meta Titles & Descriptions
- Technical SEO Fixes
- Broken Link Fixes & Website Scan
- Header Optimization
- Site Speed Optimization
- Generative Engine Optimization
- Site Architecture Optimization
- International SEO Optimization
- Voice Search Optimization
- GBP Optimization
- Online Listing Setup & Management
- Link Building
- CRO
- Lead Magnets & Sales Collateral
- CRM Setup & Support
- Lead Generation & Nurturing
- AI Sales & Marketing Agents
- Referral Engagement Program
- Global Sales Enablement Strategy
- Brand Management, Activation & Refresh
- Review Management
- Brand Campaigns
- Leadership Personal Branding in Grow
- Customer Experience Management
Say ‘hello’ to your new team!
Are you ready to take your website, online experience and business to the next level? Trust our proven website build process, enjoy close collaboration with our team of web design and web development experts and we will get you there! Many businesses ask us why they should choose our web design agency over the many other options… Well, here are just a few reasons!
- Award-winning websites
- Award-winning web design and development talent
- A proven website building process
- 1000+ happy clients and customers
- 99% client satisfaction rate
- 5 star reviews across the board
Meet the Team
Why Choose Big Red Jelly for Web Design?
We’re an award-winning web design agency recognized by Clutch, 50Pros, Upcity, and Expertise.com. Here’s what makes us different:
Strategy first, design second. Every website we build starts with research and a documented strategy — not a template and a guess.
A dedicated build strategist. You work with one expert who is invested in your project from discovery to launch — not a rotating cast of account managers.
End-to-end delivery. Discovery, research, strategy, design, development, tools, content, and launch — all under one roof.
Platform expertise across all major CMS. WordPress, WooCommerce, Shopify, Wix, Figma — we recommend the right platform for your business, not the one that’s easiest for us.
Built to manage. We don’t build complicated back-ends you can’t touch. When we hand your site over, you’re confident and in control.
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Check It Out: What We’re Writing About
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Frequently Asked Questions About Web Design Services
What do web design services include?
Web design services include the strategy, design, and development of your website. At a full-service agency like Big Red Jelly, this covers discovery, research, sitemap planning, UX/UI design, content implementation, tool integrations, and a structured launch process — not just the visual design.
Why is it called the "build phase" and not just "web design"?
As you can see in our build proven process, web design is only one chapter out of ten chapters. Many freelancers and agencies can design a pretty website, but very few can design and develop a world-class online experience that measurably grows your business and sets you up for longterm success.
If you have a nicely designed website, but your sitemap or page layout or tech stack is subpar, then you will encounter many short-term and longterm issues. It’s like a building a new house, if you just focus on the pain and furniture but you forget the importance or proper plumbing, HVAC, floors, blueprints and more, then you don’t have a world-class house!
Our build proven process has been refined over a decade, and our expert web designers and developers specialize in the different areas that you need to create a website that helps your business grow.
- Website discovery
- Website research: customer, industry, online trends, competitors, etc.
- Website strategy
- Website sitemapping
- Website page layout
- Website online tools and tech stack integration and setup
- Website branding and content implementation
- Website UX/UI and design
- Website optimization and automation
- Website launch
Which website platforms and tools does your agency use to build websites?
Our website experts have worked in just about every CMS and website platform out there, however we do have some preferences when it comes to website platform depending on your budget and goals.
WordPress
This CMS is great for flexibility and ability to integrate with thousands of different online tools, integrations and plugins. We are a top WordPress VIP partner, we custom design and develop your WordPress website to your liking and help you grow online.
WooCommerce
The go-to eCommerce solution for WordPress websites. Our agency is also a top WooCommerce / Woo agency partner. We have successfully designed, developed and launched hundreds of award-winning eCommerce stores on WooCommerce. Get your online store today!
Shopify
One of the fastest growing websites platforms. Shopify is great for online products and eCommerce brands that want a scalable platform that is easy to use and manage. We have eCommerce specialists at our agency that know exactly how to design and launch an optimized online store that will accelerate your online revenue and help your brand grow.
Wix
We love Wix for its ease-of-use, flexibility in design and value-packed dashboard. Wix is a great option for smaller businesses or startups. We are top 100 Wix partners in their agency program. We will help design a custom Wix website and help setup your Wix dashboard, apps, automations and integrations. Wix is a great website platform for entrepreneurs who need a simple tech stack all in one place to help them scale.
Figma
Have a custom development team? Our design experts love Figma and designing the perfect online experience that your development team can then use to build out your website on your preferred platform and in your preferred web development language. We have designed dozens of websites, mobile apps and eCommerce stores on Figma, allowing you to gain the benefit of our website proven process, while still building your website on your preferred platforms.
Which website platform is best for my business?
It depends on your goals. WordPress is best for flexibility and custom integrations. Shopify and WooCommerce are ideal for eCommerce. Wix is great for startups and small businesses. We’ll recommend the right platform after learning about your business in discovery.
Why should I hire a web design agency instead of using a template?
Templates give you a starting point — not a strategy. A web design agency brings market research, UX best practices, conversion optimization, and technical expertise that a template can’t provide. Businesses that invest in professional web design see measurably better results in traffic, leads, and revenue.
What is the difference between web design and web development?
Web design focuses on the visual layout, UX/UI, and user experience of a site. Web development is the technical build — the code, integrations, and backend functionality. At Big Red Jelly, our team handles both, so design and development stay aligned throughout the process.
How much do web design services cost?
Web design costs vary based on scope, platform, and features. Big Red Jelly offers transparent, scalable pricing for businesses from startups to enterprise. We’ll give you a clear, custom quote after a free discovery conversation.
Will I be able to manage my website after launch?
Yes — that’s a core goal. We build websites you can manage independently. After launch, you’ll go through our Growth Strategy phase: a walkthrough of your dashboard, recorded training videos, and team alignment sessions so your team is confident from day one.