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World-Class Brand Research Services

Discovering Your Brand’s True North

Service & Phase: Brand
Brand Phase Chapter 2: Brand Research

In today’s competitive business landscape, brand research is the cornerstone of building a successful and memorable brand. Effective brand research uncovers your brand’s unique positioning, clarifies your brand identity, and provides deep customer insights. By conducting thorough market research, competitor analysis, and stakeholder interviews using systematic research methods, you gain a clear understanding of brand perception, audience expectations, and emerging trends. This foundation empowers you to craft compelling brand messaging, increase brand awareness, and develop a brand strategy that truly resonates with your ideal customers. Instead of relying on assumptions, you’ll have data-driven insights that enable clients to make informed decisions and strategic decisions with confidence, guiding every aspect of your brand’s growth and reputation. Brand studies are also used to analyze advertising effectiveness, message resonance, and customer loyalty strategies, ensuring your brand is positioned for success.

We provide tailored solutions to address your unique brand research needs, adapting to changing market conditions and ensuring comprehensive, customized support.

Actionable insights from brand research help drive growth for our clients.

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Content Overview
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Brand Research Insights and Statistics

Did you know? Here are a few examples of recent brand research findings:

  • 88% of consumers say authenticity is a top factor when choosing which brands to support.
  • Companies with a strong brand identity can see a revenue increase of up to 23% due to brand consistency.
  • Customer research data can boost ROI by 23%.
  • Only about a quarter of brands maintain a consistent identity across all platforms.
  • When a company’s messaging aligns with customer values, purchase intent can rise by up to 88%.
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Key Outcomes of Effective Brand Research

A sound brand research strategy is about laying the groundwork for a powerful, distinctive brand. The findings from brand research inform critical business decisions and help assess both brand performance and brand health, ensuring your strategies are data-driven and effective. Through benchmarking studies, you gain valuable insights into market opportunities, which allow your brand to expand into new markets and optimize strategies based on competitive analysis. Additionally, understanding customer perceptions and market trends helps you deliver greater value to both your brand and your customers, enhancing loyalty and strengthening your market positioning.

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Define Your Unique Position

Pinpoint what sets your brand apart and why it matters. Competitive analysis, including evaluating market share to understand your brand’s position relative to competitors, and deep-dive research reveal market gaps and your brand’s unique strengths.

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Understand Your Ideal Customer

You can’t reach everyone, but you can reach the right people. Research helps you build a profile of your target customers—their needs, pain points, and motivations—so your messaging hits home.

Understanding your customers’ attitudes and knowledge about your brand allows you to refine your messaging and positioning for maximum impact.

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Build an Authentic, Consistent Voice

Through interviews with stakeholders and leaders, we surface your core values and mission. This ensures your brand identity is authentic and consistently communicated, whether by the CEO or your front-line staff.

Why Brand Research Matters for SEO, AI, and Business Growth

Brand research isn’t just a box to check—it’s the foundation of any successful brand-building journey. Here’s why it’s crucial:

  • Purpose: Go beyond surface-level goals and discover your brand’s deeper purpose. This clarity shapes an inspiring and effective mission, vision, and values.
  • Team Alignment: When everyone understands and believes in the brand’s purpose, you get a unified, committed team. Interviews and workshops help get everyone on the same page.
  • Customer Trust: Brands that truly understand their audience communicate with empathy and relevance, building real trust.
  • Risk Reduction: Data-driven decisions help you avoid costly missteps, from your messaging to your visual identity.

To gain a comprehensive understanding of brand perception and market trends, effective brand research services use both qualitative and quantitative research. Quantitative research and quantitative methods are essential for measuring customer attitudes, tracking trends, and benchmarking performance at scale, with careful attention to sample size to ensure reliable and statistically valid data. Qualitative research and qualitative approaches dig deeper into customer motivations, emotions, and attitudes, uncovering the ‘why’ behind behaviors. High data quality is maintained through robust data collection methods, leveraging technology to ensure accuracy and reliability. Aligning research findings across the organization ensures that insights drive unified, strategic action and support collaborative decision-making.

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Big Red Jelly's brand strategy services provide each brand with a brand guide to help guide business decisions.

Our Proven Brand Research Process

Service & Phase: Brand

Brand Phase Chapter 2: Brand Research

Your branding journey starts with a thorough research phase. Here’s how we do it:

Our team leverages extensive research expertise to design and execute effective brand research tailored to your needs. We use a mix of methodologies, including in-depth interviews, surveys, and focus groups, to gather both quantitative and qualitative insights. Focus groups, in particular, allow us to collect valuable qualitative data that helps validate ideas and inform strategic decisions.

To demonstrate our success and build credibility, we provide case studies that showcase real-world examples of how our brand research services have delivered measurable results for clients.

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01 | Brand Research Purpose & Deliverables

We delve deeply into your company’s history, market, and customers to uncover the truths that set your brand apart.

Key deliverables include:

  • Brand Audit: Assessing your current brand presence, messaging, visuals, and perception.
  • Ideal Customer Research: Creating detailed personas based on demographics, behaviors, and motivations.
  • Brand Research: Analyzing competitors, market trends, and industry benchmarks.
  • Leadership & Stakeholder Interviews: Gaining insight into your brand’s core values and long-term goals.
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02 | Brand Research Process

We kick off with a discovery session, followed by in-depth audits and market research. We also meet with your leadership and key stakeholders to uncover your company’s story. This data-driven approach guides every step, from messaging to visual design.

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03 | Brand Research Application

We use brand research insights to inform your overall brand strategy, brand messaging, tone of voice, and visual identity. Every touchpoint—from your logo to your website copy—is grounded in a deep understanding of your brand positioning, audience needs, and market opportunities.

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Brand Research: A Smart Investment

A brand built on research will stand the test of time. Here’s what you gain:

High-quality brand research ensures reliable and actionable results, giving you confidence in your strategic decisions. With global reach, brand research services provide insights into diverse markets, helping you understand cultural differences and consumer behavior worldwide. This comprehensive approach also uncovers opportunities to enter new markets, supporting your brand’s expansion and adaptation to changing customer preferences.

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Brand Clarity

Know exactly where your brand fits and make confident decisions.

Improved Connections

Craft messages that resonate with your ideal customers.

Build Authenticity

Build a trustworthy brand rooted in your values and story.

88
of consumers value authenticity in brands.
71
of companies think they understand their customers, but only 34% of customers agree.
66
of consumers cite brand consistency as key to purchase decisions.

Next Brand Chapter: The Guiding Idea

Armed with insights from brand research, we move to building your brand’s roadmap: defining your position, mission, vision, values, and messaging.

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What Our Clients Say About Us

BRJ with Hailey, Ali and Bethany have done a great job in putting together what looks be an excellent website for Sleepmastery101. They were all great to work with and very professional. I'm exited about the future of my new on line course for Cognitive Behavioral Therapy for Insomnia.

Michael HughesSleepmastery101

What can I say? It has been an amazing experience working with Big Red Jelly! We worked closely with Ali, Chandler and Ashton. All three of them were extremely easy to work with and took our concerns seriously.
Hiring a marketing company was a big deal for our small business and I'm so glad we went with Big Red Jelly. It was a new experience for us and we didn't entirely know what to expect.

JackieJackie's Classroom

The whole team at Big Red Jelly is absolutely fantastic. We referred a lot of work to them before, but we’ve also used them for our own projects and I recommend them frequently. They do great work, they have a seamless process and they make it really easy to get your project finished.

Annie DavisDavis Designs

Both Josh W and Josh L were very hands-on and engaged from the beginning. They helped us talk through our scattered ideas and organize them in compelling ways. Josh W in particular has a gift for getting to the heart of our identify and purpose.
Big Red Jelly has a well-defined process with weekly meetings. They are very clear about the goals for each meeting and keep a good cadence with room to process things without getting bogged down. The process notwithstanding, BRJ generously accommodated us when we needed some extra time to work through one of the process steps.

Alan LarseniAct

Big Red Jelly was great to work with. Super attentive and responsive and Bethany was great to work with. Will definitely use them again.

Mason StoutPioneer Roofing Co

Had an amazing experience with the Big Red Jelly team! They helped create a new logo, brand identity, and website that all work seamlessly together. Timeframe was clear and on schedule and everyone was courteous and on time to meetings. Would highly recommend!

Dallin RossPlatinum Perspective

Big Red Jelly helped me with my branding and website. The process was great! I was very impressed with every person I worked with.

Mark WhitakerRetirement Advice

"Big Red Jelly was an absolute joy!!! They were patient and understood exactly what I wanted on designing my website. They were prompt on our zoom meetings and communicated extremely well.
Overall, they made me a high priority. They designed my website to perfection for my needs. I absolutely love my new website! I followed Big Red Jelly on Twitter @BRJ_Marketing and have already recommended to friends. If you're in need of design, branding, strategy and more, Big Red Jelly are the experts."

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Explore Our Brand Research Case Studies

Audens Golf Performance

Audens Golf Performance

Audens Golf Performance
Pure Balance Pilates

Pure Balance Pilates

Pure Balance Pilates
Common Sense

Common Sense

Common Sense
Visera

Visera

Visera
Ledger Trade & Capital

Ledger Trade & Capital

Ledger Trade & Capital
Salt Lake Plumbing

Salt Lake Plumbing

Salt Lake Plumbing
Full Portfolio

More Branding Services

Explore more of our award-winning branding services, ready to help your business elevate your brand image and accomplish your long-term business goals.

  • Guiding Idea
  • Strategy Sign-Off
  • Custom Logo
  • Logo Suite
  • Color Palette
  • Typography
  • Branded Textures & Patterns
  • Icon Suite (20X)
  • Logo Intro Animation
  • Visual Brand Language System
  • Online Tool Map: Brand Section
  • Alternative Domain Research
  • Social Media Handle Research
  • Brand Campaign Domain Research
  • Strategic Introductions (trademark, copyright, etc.)

09 | Execution & Assets

  • Pass Approval
  • Organization & Delivery
  • Brand Rollout Asset
  • Brand Assets (20X)
  • Brand Asset Management System (BAM)
  • Brand Activation Toolkit
  • The Brand Guide
  • Brand Foundations
  • Messaging Guidelines
  • Visual Identity Guidelines
  • Brand Application & Activation

More Content Services

Explore more of our award-winning content services, ready to help your business elevate your brand image and accomplish your long-term business goals.

01 | Content Discovery

  • Content Discovery Session
  • Content Blueprint & Roadmap
  • Dedicated Content Strategist
  • “Content Discovery Tour & Interviews”

02 | Content Research

  • Content Audit
  • Content Research
  • Content Gap Analysis
  • Trend Analysis & Content Opportunities
  • Content Creative Brief
  • Content Creation & Curation Checklist
  • Content Optimization Checklist

04 | Creation & Editing

  • Level Specific Content
  • Content Creation & Editing (Custom)

05 | Implementation

  • Content File Library
  • Content Implementation & Styling
  • Content Promotion & Distribution Plan (Multi-Channel)
  • Content Governance Framework

More Build Services

Explore more of our award-winning website services, ready to help your business elevate your brand image and accomplish your long-term business goals.

  • Build Discovery Session
  • Dedicated Build Strategist
  • Build Blueprint & Roadmap
  • BRJ Co-Founder Collaboration
  • “Build Discovery Tour”
  • Website Design & Development Strategy
  • Octopus Sitemap Strategy
  • Sitemap Implementation
  • User Flow Map
  • Future Sitemap Expansion Plan

05 | Page Layout

  • Page Layout Strategy
  • Page Layout Implementation
  • Mobile Customization

06 | Online Tools

  • Hosting + Security, Accessibility, & Speed
  • Online Tool Map: Build Section
  • Setup, Integration & Testing
  • Tech Stack Training Materials

07 | Content Implementation

  • Website Content Strategy
  • Website Content Styling & Editing
  • Content Creation & Curation
  • Website Lead Magnets
  • Dedicated Content Strategist
  • Website Content Repurposing & Workflow Strategy

09 | Automation & Optimization

  • Automation Checklist
  • Optimization Checklist

10 | Launch

  • Pass Approval
  • Test Phase
  • Pre-Launch Checklist
  • Website Launch Execution
  • Post-Launch Checklist

More Strategy Services

Explore more of our award-winning strategy services, ready to help your business elevate your brand image and accomplish your long-term business goals.

01 | Review & Training

  • Growth Strategy Workshop
  • Foundation Walkthrough
  • Login & Access Review

02 | Post-Live Online Tools

  • Hosting Review
  • Security, Accessibility, Speed Review
  • Growth Tool Checklist
  • One Page Marketing Plan
  • Marketing Alignment
  • Strategic Partner Introductions

04 | Intro to Grow

  • Grow Membership Sign Up
  • Momentum Checklist
  • Big Red Jelly Academy
  • Client Happiness Enrollment

05 | Rollout

  • Internal Rollout
  • External Rollout
  • Template Library
  • Execution Support

More Grow Services

Explore more of our award-winning grow services, ready to help your business elevate your brand image and accomplish your long-term business goals.

02 | Grow Research

  • Growth Audit
  • Growth Research
  • Growth Analytics Review & Research

03 | Strategy & Setup

  • Account Access
  • Growth Dashboard
  • Weekly Progress Updates
  • Monthly Reports
  • Growth Review Sessions
  • Quarterly Strategy Sessions

04 | Security, Accessibility, and Speed

  • Website Security Checklist
  • Website Accessibility Checklist
  • Website Speed & Performance Checklist
  • CMS Setup Checklist
  • CRM Setup Checklist
  • Grow Tools & Tech Stack Setup Checklist

Meet Your Brand Research Experts

The Big Red Jelly team is a passionate group of branding professionals with deep expertise in brand research, brand strategy, and brand identity development. We leverage proven brand research methodologies and creative thinking to help your business grow and stand out. Our entire team is based in the U.S., bringing close communication and strong market understanding. We partner with you, combining our research-driven process with your business vision to deliver measurable, lasting results.

Meet the Team
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Why Choose Big Red Jelly For Your Brand Research Needs?

We’re more than just a marketing agency. Our team provides a unique blend of creativity and technology, all in-house. We’ve helped thousands of businesses clarify their brand, attract more customers, and scale their operations. With Big Red Jelly, you get a dedicated partner invested in your long-term success.

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Frequently Asked Questions about Brand Research

What is brand research?

Brand research is a systematic and comprehensive process of collecting, analyzing, and interpreting data about your brand, target audience, competitors, and the overall market. This process includes conducting brand audits, measuring brand awareness, evaluating brand perception, and uncovering your brand’s strengths and weaknesses. It also involves brand tracking, which monitors brand awareness, perception, and loyalty over time to assess brand health and inform strategic decisions. Brand research provides critical insights that form the foundation for your brand strategy, brand positioning, and effective brand building. By leveraging real data, you can develop a unique and memorable brand identity that resonates with your audience and stands out in your industry.

How is brand research different from market research?

Market research focuses on analyzing broad industry trends, market size, customer segments, and competitor activities. It helps businesses understand the overall environment in which they operate. In contrast, brand research is specifically concerned with your brand’s unique position in the market, how your brand is perceived by customers, and what differentiates your brand from competitors. Brand research delves into brand equity, brand awareness, brand loyalty, and the emotional connections your audience has with your business, providing actionable insights for brand building and brand strategy.

How does brand research help my business?

Brand research helps your business by providing data-driven insights that shape your brand strategy and brand positioning. By aligning research insights with your business objectives, you ensure that every strategic decision supports your overall goals. Through in-depth analysis of customer perceptions, competitive landscape, and market trends, brand research allows you to build a consistent and compelling brand identity. This process attracts your ideal customers, fosters brand loyalty, enhances brand reputation, and drives long-term business growth. Brand research also ensures your messaging and visual identity align with your audience’s needs, making your brand more memorable and trustworthy.

How long does brand research take?

The duration of brand research depends on the size and complexity of your business, your industry, and the scope of research required. Typically, a comprehensive brand research project—including brand audits, competitive analysis, stakeholder interviews, and customer surveys—takes several weeks to complete. Our proven process is designed to be thorough yet efficient, ensuring you receive actionable insights quickly. The results from brand research will guide every phase of your brand building, brand strategy, and brand positioning initiatives.

How do you conduct brand research?

Our approach to brand research includes a multi-faceted methodology designed to uncover every aspect of your brand’s current state and opportunities for growth. We conduct thorough brand audits to assess your existing brand identity and messaging, perform competitor analysis to identify market gaps, and carry out ideal customer research to understand your target audience’s needs and behaviors. Stakeholder and leadership interviews provide additional insights into your brand’s core values and long-term vision. This holistic approach ensures your brand research delivers actionable recommendations for brand building, brand positioning, and an effective brand strategy.

Ready to Build a Brand that Connects and Converts?

Contact our Brand team today to start your brand research journey.
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