As an email marketing agency in Orem, Utah, Big Red Jelly builds automated email (and SMS, where it fits) around the actual customer journey: attract, capture, nurture, convert, retain, advocate. We’re based just up the road in Provo, and most of what moves revenue is the right message at the right moment, not more emails.
Most businesses don’t need more random sends. They need automation covering the stage most get skipped: what happens after someone becomes a customer.
Serving Orem, Utah
Orem’s mix of long-established local businesses and newer University Place-area tenants means email needs vary widely, from appointment reminders for service businesses to product follow-up for retail. We’re a short drive away and build to your actual customer journey rather than a generic template.
What’s Included
- Platform setup and management: HighTide, Klaviyo, HubSpot, Mailchimp, Constant Contact, or your existing platform, including industry CRMs and ecommerce platforms.
- Automation built around your real customer journey: lead nurture, onboarding, appointment reminders, cart/purchase follow-up, review requests, re-engagement, long-term nurture.
- List health and deliverability setup: custom sending domain, segmentation, inactive-contact cleanup, email verification.
- SMS, scoped in only where it fits.
- Monthly reporting on engagement and revenue attribution.
Our Process
01 | Audit & Strategy
review list health, current automations, and customer journey.
02 | Build & Automate
sending domain setup, list segmentation, automation sequences built.
03 | Measure & Refine
monthly reporting, sequences refined based on results.
Proof
Within the first 30 days of launching a three-part automated abandoned-cart series for Shopify client Grit Adventure Tab, the flow recovered $527 in sales that would otherwise have been lost, with no ongoing effort once live. The lead email drove a 50.5% open rate and 12.5% conversion rate, well above typical ecommerce benchmarks.
Why Choose BRJ for Email Marketing in Orem
- Minutes from Orem, in-person strategy sessions available.
- Real platform range: HighTide, Klaviyo, HubSpot, and industry-specific CRMs.
- We focus automation on the stage most businesses skip: turning a first purchase into repeat business.
Service Area
Based in Provo, serving Orem and Utah County.
FAQ
Is SMS included with email marketing?
Not automatically. We scope it based on your audience, consent requirements, and goals.
Is there a minimum list size for email marketing to be worth it?
No hard minimum. A smaller, engaged list can outperform a large, unengaged one.
What happens before you send to my existing list?
Custom sending domain setup, a review of list age/source/engagement, and often segmenting or cleaning inactive contacts first.
Which automation matters most if I only build one?
What happens after the first conversion, post-purchase nurture, re-engagement, review/referral, is usually the biggest missed opportunity.
Do you work with platforms other than HighTide?
Yes, Klaviyo, HubSpot, Mailchimp, Constant Contact, industry-specific platforms, and Shopify, Wix, WooCommerce for ecommerce.