As an email marketing agency in Salt Lake City, Utah, Big Red Jelly builds automated email (and SMS, where it fits) around the actual customer journey: attract, capture, nurture, convert, retain, advocate. We’re a Utah-based team, and most of what moves revenue is the right message at the right moment, not more emails.
Most businesses don’t need more random sends. They need automation covering the stage most get skipped: what happens after someone becomes a customer.
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Serving Salt Lake City, Utah
Salt Lake City’s larger, more varied business base, from downtown professional services to multi-location restaurant brands like R&R BBQ (downtown and South Jordan), means email strategy has to account for real complexity: multiple locations, multiple customer segments, sometimes multiple brands under one company. We build automation that accounts for that complexity instead of treating every contact the same way.
What’s Included
- Platform setup and management: HighTide, Klaviyo, HubSpot, Mailchimp, Constant Contact, industry CRMs, and ecommerce platforms.
- Automation built around your real customer journey, including multi-location or multi-segment logic where it applies.
- List health and deliverability setup: custom sending domain, segmentation, inactive-contact cleanup, email verification.
- SMS, scoped in only where it fits.
- Monthly reporting on engagement and revenue attribution.
Our Process
01 | Audit & Strategy
review list health, current automations, and customer journey.
02 | Build & Automate
sending domain setup, list segmentation, automation sequences built.
03 | Measure & Refine
monthly reporting, sequences refined based on results.
Proof
Over five months managing Epic Gymnastics’ email program, open rates climbed from 50% to a sustained 62-66%, more than double the roughly 25% GHL benchmark, while bounces stayed at or below 1% and unsubscribes hit zero from June onward.
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Why Choose BRJ for Email Marketing in Salt Lake City
- Utah-based, with real experience managing multi-location and multi-segment email programs.
- Real platform range across HighTide, Klaviyo, HubSpot, and industry-specific CRMs.
- We focus automation on the stage most businesses skip: turning a first purchase into repeat business.
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Service Area
Based in Provo, serving Salt Lake City and the Salt Lake Valley.
FAQ
Is SMS included with email marketing?
Not automatically. We scope it based on your audience, consent requirements, and goals.
Is there a minimum list size for email marketing to be worth it?
No hard minimum. A smaller, engaged list can outperform a large, unengaged one.
I have multiple Salt Lake City locations. Can email be segmented by location?
Yes, and it should be, generic sends to a multi-location list usually underperform compared to location- or segment-specific messaging.
Which automation matters most if I only build one?
What happens after the first conversion is usually the biggest missed opportunity.
Do you work with platforms other than HighTide?
Yes, Klaviyo, HubSpot, Mailchimp, Constant Contact, industry-specific platforms, and Shopify, Wix, WooCommerce for ecommerce.
Your Contacts Deserve the Right Message at the Right Moment. Let’s Build It.
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