Most businesses don’t need more emails. They need the right message to reach the right person automatically, at the right point in their journey.
Big Red Jelly is an email marketing agency that will turn your customer list into a lifecycle system instead of a once-a-month newsletter. We plan, write, design, and automate email (and SMS, where it fits) across the full customer journey: attract, capture, nurture, convert, retain, and advocate, so every contact gets the message that actually moves them forward, not a generic broadcast.
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More Revenue May Already Be in Your List
Most email problems aren’t a platform problem. They’re a strategy problem: inconsistent sending, generic broadcasts with no segmentation, and automations that stop after the first “welcome” email instead of continuing through the relationship. The biggest gap we see across clients isn’t the first email, it’s everything after the initial conversion. A lot of businesses have a basic lead-follow-up sequence and nothing else: no real system for turning a first purchase or first interaction into a repeat customer, a referral, a review, or a long-term relationship. That’s usually where the real revenue is sitting untouched.
Email Across the Customer Journey
We build around six stages, not a checklist of “email types”:
Attract → Capture → Nurture → Convert → Retain → Advocate.
In practice, that means the automations that come up most often are new lead nurture, welcome and onboarding sequences, appointment reminders, abandoned cart or purchase follow-up, review requests, re-engagement, and long-term nurture. The ones most businesses are missing, and where we find the biggest opportunity, are what happens after the sale: post-purchase nurture, re-engagement campaigns, and review or referral requests that turn a one-time buyer into a repeat one.
Our Email Marketing Services
Lifecycle Strategy
Strategy and lifecycle mapping across the full customer journey, from first signup to repeat customer.
Copywriting & Design
Campaigns and automated sequences written and designed to sound and look like your brand.
Segmentation
Messages that match where each contact actually is, not a blanket send to your whole list.
Automation Build-Out
Welcome, nurture, abandoned cart, post-purchase, re-engagement, and more, running on their own.
SMS Marketing
Scoped in when it fits your audience, industry, and consent requirements, not bundled by default.
List Health & Deliverability
List hygiene, deliverability monitoring, and sending-domain setup so your emails land in the inbox.
Revenue Reporting
Reporting tied to opens, clicks, and revenue, not just how many emails went out.
Campaigns and Automations Work Together
Automated sequences run in the background on autopilot (welcome flows, abandoned cart, post-purchase). Campaigns are the one-time or scheduled sends: a promotion, a product launch, a newsletter. Both live in the same system and pull from the same list health and segmentation work, so a campaign send doesn’t undo the work an automation already did
Connected to High Tide, or Your Platform
We build primarily in HighTide (Big Red Jelly’s white-glove version of HighLevel) and Klaviyo, and we work regularly in HubSpot, Mailchimp, and Constant Contact. For clients on industry-specific platforms, we integrate with tools like ServiceTitan and JobNimbus. For ecommerce brands, we work inside Wix, WooCommerce, and Shopify, where transactional emails happen alongside marketing sends and need to stay connected to the same customer journey. SMS isn’t automatically part of every engagement. We scope it in based on your audience, goals, industry, and consent requirements, and build it alongside email inside HighTide/HighLevel when it makes sense.
Email & CRM Platforms
We build primarily in HighTide, Big Red Jelly’s white-glove version of HighLevel, and in Klaviyo. We also work regularly in HubSpot, Mailchimp, and Constant Contact. For clients on industry-specific platforms, we integrate with tools like ServiceTitan and JobNimbus.
Ecommerce Email
For ecommerce brands, we work inside Shopify, WooCommerce, and Wix. Transactional emails like order confirmations and shipping updates stay connected to your marketing sends, so they’re all part of one customer journey.
SMS Marketing
SMS isn’t automatically part of every engagement. We scope it in based on your audience, goals, industry, and consent requirements, and build it alongside email in HighTide when it makes sense.
Our Process
Audit & List Health
Before anything goes to your full list, we set up a dedicated sending domain, review the age and source of your contacts, engagement history, and consent, and generally recommend email verification to protect deliverability. We often segment or clean inactive contacts before a full-list send rather than after.
Map the Lifecycle & Build
We map your customer journey against the Attract → Capture → Nurture → Convert → Retain → Advocate framework, then build the automations and campaigns that actually match where your revenue opportunities are, usually starting with what happens after the first conversion, since that’s the most commonly missed piece.
Prioritize
Highest-impact, most winnable work first.
Launch, Test & Optimize
Sequences launch, we monitor opens, clicks, bounces, and unsubscribes, and adjust segmentation and messaging based on what the data shows, not a set-it-and-forget-it send.
See How We’ve Helped Our Clients Grow!
Case Study
Epic Gymnastics Raised Email Open Rates to 66%
Epic Gymnastics’ emails were opening at 50%. We rebuilt their campaign strategy and pushed open rates to a sustained 62–66% over five months, roughly 2.5x the platform average. Since June 2026, the list has recorded zero unsubscribes.
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Case Study
Grit Adventure Tab Recovered $527 in 30 Days With Automated Email
We built a three-part abandoned cart sequence that follows up with shoppers who leave before checking out. In its first 30 days, the flow hit a 50.5% open rate, converted 12.5% of recipients, and recovered $527 in sales that would have been lost.
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Case Study
Select German Car Service Turns Ad Leads Into Booked Appointments With Automated Drip Emails
Leads from Select German Car Service’s ads now enter an automated drip sequence that keeps the shop top of mind and moves prospects toward booking. Every new lead gets timely, consistent follow-up without adding work for the front desk.
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Is Email Marketing Worth It for a Smaller List
There’s no hard minimum list size. A smaller, highly engaged list can outperform a large, unengaged one. The better question is whether your business has enough contacts, customer activity, and repeat-purchase or follow-up opportunities for automation to create real value. If your list is small, we’ll usually recommend starting with a few foundational automations instead of a large ongoing email program.
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Explore more of our award-winning branding services, ready to help your business elevate your brand image and accomplish your long-term business goals.
- Brand Positioning
- Brand Purpose: The “WHY”
- Brand Archetype
- Brand Personality & Attributes
- Brand Type & Hierarchy
- Personal Brand Blueprint for Key Executives
- Unique Value Propositions
- Tagline
- Brand Voice
- The “Elevator Pitch”
- Brand Story
- Brand Campaign Slogans
- Custom Logo
- Logo Suite
- Color Palette
- Typography
- Branded Textures & Patterns
- Icon Suite (20X)
- Logo Intro Animation
- Visual Brand Language System
- Online Tool Map: Brand Section
- Alternative Domain Research
- Social Media Handle Research
- Brand Campaign Domain Research
- Strategic Introductions (trademark, copyright, etc.)
09 | Execution & Assets
- Pass Approval
- Organization & Delivery
- Brand Rollout Asset
- Brand Assets (20X)
- Brand Asset Management System (BAM)
- Brand Activation Toolkit
- The Brand Guide
- Brand Foundations
- Messaging Guidelines
- Visual Identity Guidelines
- Brand Application & Activation
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Explore more of our award-winning content services, ready to help your business elevate your brand image and accomplish your long-term business goals.
01 | Content Discovery
- Content Discovery Session
- Content Blueprint & Roadmap
- Dedicated Content Strategist
- “Content Discovery Tour & Interviews”
02 | Content Research
- Content Audit
- Content Research
- Content Gap Analysis
- Trend Analysis & Content Opportunities
- Content Creative Brief
- Content Creation & Curation Checklist
- Content Optimization Checklist
04 | Creation & Editing
- Level Specific Content
- Content Creation & Editing (Custom)
05 | Implementation
- Content File Library
- Content Implementation & Styling
- Content Promotion & Distribution Plan (Multi-Channel)
- Content Governance Framework
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Explore more of our award-winning website services, ready to help your business elevate your brand image and accomplish your long-term business goals.
- Build Discovery Session
- Dedicated Build Strategist
- Build Blueprint & Roadmap
- BRJ Co-Founder Collaboration
- “Build Discovery Tour”
- Octopus Sitemap Strategy
- Sitemap Implementation
- User Flow Map
- Future Sitemap Expansion Plan
05 | Page Layout
- Page Layout Strategy
- Page Layout Implementation
- Mobile Customization
06 | Online Tools
- Hosting + Security, Accessibility, & Speed
- Online Tool Map: Build Section
- Setup, Integration & Testing
- Tech Stack Training Materials
07 | Content Implementation
- Website Content Strategy
- Website Content Styling & Editing
- Content Creation & Curation
- Website Lead Magnets
- Dedicated Content Strategist
- Website Content Repurposing & Workflow Strategy
- Website Brand Implementation
- UX/UI Fundamentals
- Mobile, Tablet & Desktop Design Optimization
- Design System & Component Library
09 | Automation & Optimization
- Automation Checklist
- Optimization Checklist
10 | Launch
- Pass Approval
- Test Phase
- Pre-Launch Checklist
- Website Launch Execution
- Post-Launch Checklist
More Strategy Services
Explore more of our award-winning strategy services, ready to help your business elevate your brand image and accomplish your long-term business goals.
01 | Review & Training
- Growth Strategy Workshop
- Foundation Walkthrough
- Login & Access Review
02 | Post-Live Online Tools
- Hosting Review
- Security, Accessibility, Speed Review
- Growth Tool Checklist
04 | Intro to Grow
- Grow Membership Sign Up
- Momentum Checklist
- Big Red Jelly Academy
- Client Happiness Enrollment
05 | Rollout
- Internal Rollout
- External Rollout
- Template Library
- Execution Support
More Grow Services
Explore more of our award-winning grow services, ready to help your business elevate your brand image and accomplish your long-term business goals.
- Grow Discovery Session
- Dedicated Growth Strategist
- Dedicated Sales Strategist
- Dedicated Brand Strategist for Growth
- Grow Blueprint & Roadmap
- BRJ Co-Founder Grow Collaboration
- “Grow Discovery Tour”
02 | Grow Research
- Growth Audit
- Growth Research
- Growth Analytics Review & Research
03 | Strategy & Setup
- Account Access
- Growth Dashboard
- Weekly Progress Updates
- Monthly Reports
- Growth Review Sessions
- Quarterly Strategy Sessions
04 | Security, Accessibility, and Speed
- Website Security Checklist
- Website Accessibility Checklist
- Website Speed & Performance Checklist
- CMS Setup Checklist
- CRM Setup Checklist
- Grow Tools & Tech Stack Setup Checklist
- Blogs, Website Content, Pages
- Graphic Design & Social Posts
- Thought Leadership
- Video & Photo Production
- Keyword Research
- On-Site SEO
- Meta Titles & Descriptions
- Technical SEO Fixes
- Broken Link Fixes & Website Scan
- Header Optimization
- Site Speed Optimization
- Generative Engine Optimization
- Site Architecture Optimization
- International SEO Optimization
- Voice Search Optimization
- GBP Optimization
- Online Listing Setup & Management
- Link Building
- CRO
- Lead Magnets & Sales Collateral
- CRM Setup & Support
- Lead Generation & Nurturing
- AI Sales & Marketing Agents
- Referral Engagement Program
- Global Sales Enablement Strategy
- Brand Management, Activation & Refresh
- Review Management
- Brand Campaigns
- Leadership Personal Branding in Grow
- Customer Experience Management
Meet Your SEO & Content Experts
The Big Red Jelly team leverages its expertise in creative SEO solutions and content marketing services to help your business achieve remarkable growth. By working with a dedicated SEO specialist, clients receive personalized consultation and tailored strategies to improve their website’s search engine rankings. Our experienced SEO consultants guide you through the discovery and initial site review process, understanding your business needs, setting KPIs, and conducting keyword research to develop effective SEO strategies. Our U.S.-based content marketing specialists use award-winning strategies to build your unique digital presence that attracts new customers, boosts your revenue, and continuously fuels your business’s growth.
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Why Choose the Big Red Jelly Team for your SEO & Content Needs?
If you’re looking for an SEO agency to grow your business and ramp up your content marketing, the Grow team at Big Red Jelly is here with ideas that go beyond those of your typical Digital marketing agency. Working with a professional SEO company trusted by market leaders ensures you benefit from proven strategies, reliability, and measurable results. Our U.S.-based experts provide expert SEO services and are recognized as a leading professional SEO agency and SEO provider, delivering comprehensive, managed solutions for sustainable growth. Big Red Jelly is a professional SEO company and SEO services company offering a full suite of SEO marketing services designed to effectively draw in new customers, generate more revenue, and establish your brand as a leading authority in your industry.
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5 FAQs about our SEO and Content Creation Services
How long does SEO take to show results?
Ranking movement inside the first month is realistic for the right keyword — it depends heavily on the keyword itself and how long the site’s been around. A brand-new site usually can’t compete for anything but long-tail terms yet, and that’s actually a strong starting strategy, not a consolation prize. We have a landscaping client in Tooele, Utah on a brand-new site who’s already getting qualified traffic because we targeted his town specifically — not much competition there — and built out several service pages instead of the five or so most competitors in his industry settle for. Broader, more competitive terms take longer, typically 3–6 months for meaningful movement, and we’ll tell you which bucket your target keywords fall into before you commit.
Do you handle local SEO too?
Yes. Local SEO and Google Business Profile management are part of our core SEO services, not a separate add-on.
What’s GEO, and do I need it?
Generative Engine Optimization is optimizing so AI tools like ChatGPT and Google’s AI Overviews cite your business in their answers. In practice, most of that work is folded into standard SEO rather than billed separately — doing SEO well is most of what gets you cited. Off-page work, like building out reviews and setting up local citations, moves it further. If your customers research before buying, it’s worth having.
Do you write the content, or just the strategy?
Both. We handle strategy, on-page copy, and technical implementation. If you have an in-house writer, we can hand off the strategy and briefs instead.
Will you work on my existing website, or do I need a new one?
We work with your existing site in the vast majority of cases. We’ll flag it if the site itself is limiting what SEO can achieve.
How do you choose which keywords to target?
Search volume, competition, and — most heavily — how closely the keyword matches something your business actually sells. A high-volume term with no commercial intent gets deprioritized fast. A low-volume, hyper-specific term can be worth building a page around if it matches a real buyer — that’s the exact strategy behind our Tooele, Utah landscaping client’s early wins.
Can I see if I’m ranking for a specific keyword?
Yes. If there’s a keyword you care about, we add it to your rank tracker — SEMrush data piped into the dashboard we share with you monthly, and your account manager can pull it more often if you need it sooner. If what you’re really asking about is your Google Business Profile’s position, we set up a rank map tracker for that too.
Your Customers Want to Find You. Contact our SEO & Content Experts to Start Ranking and Be Seen.
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