Savory Foods is an exciting restaurant firm that specializes in taking fast casual and polished food and beverage concepts and scales them into powerhouse brands. They needed a proactive web support and strategy team that can keep up and grow as fast as their company, so we got started!
Our Web Support and Strategy team are US-based and all in-house here at Big Red Jelly. This is important and beneficial for our clients because there are no communication or time barriers in getting important website work done. Our team is able to get web support requests done within 1 business day and can hop on a video call to discuss more complex requests or strategies at any time that works for our clients.
It is imperative to protect your website in today’s digital world. There are many threats online that can affect your business and customers. We offer the best web security services that range from website firewalls, spam blockers, malware detection, daily website backups and more.
We use Smartlook, Google Analytics, Social Media analytics and so much more to better understand what the online customers are telling us through their website behavior and engagement. Now our team can get to work making strategic design changes and increasing the conversion rate for the company.
When our team of WordPress web support experts gets to work, we have one primary goal in mind: Improve the conversion rates of the website so the client increases their online engagement, customers and sales.
We use Smartlook, Google Analytics, Social Media analytics and so much more to better understand what the online customers are telling us through their website behavior and engagement. Now our team can get to work making strategic design changes and increasing the conversion rate for the company.
Our Smartlook recording tool allowed us to watch website visitors review the various pages of the website, explore the location map and book tours or request more information. We were able to see where and how we could place strategic content and calls-to-action so the customer could quickly and easily find what they were looking for.
The key website events to track for Savory Foods were map views, requests for more information, contact form completions, and booked online tours. With those goals in mind, our team is now able to accurately and regularly report on their growth and show the client how much we can improve these metrics over time as a consequence of our WordPress support and strategy work.
With several custom funnels built on their new WordPress website, we are able to see certain steps or stages in the website visitor journey where most visitors would click away or fall off. We can then make changes that would improve these steps and increase the conversion rate for the entire site. These small WordPress design changes create a big impact on the CRO for the site and lead to big increases in new tenants and customers for Savory Foods.
Heat maps show us where the website visitors are engaging with your website the most. We can offer content change suggestions and design improvements to increase the engagement and improve your CRO.
By working with our Web Support team, you will better understand how your customers think. This can impact your business well outside of just your website. Now you have the data you need to make the right decisions in your pricing, services, brand messaging and so much more.
By combining our proven brand process with world-class talent and expertise, our team is able to deliver breathtaking branding work that measurable helps businesses grow. Our process is designed to reverse engineer from the core of your business, the “WHY” and begin to develop a story, a vision and aesthetic that truly attracts the right types of customers to your business and keeps them coming back for more.
Our process starts with blank canvas discovery, exploring your audience, industry, founder vision, employee thoughts and more, then we transition into strategy where we align our teams, tools and resources to the project at hand. However, before diving right into brand visuals, we develop your internal and external brand messaging. Finally, we put pen to paper and design the visual identity your company deserves. Experience the difference a world-class branding experience can bring you!
