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Build a Better Website and Online Experience with Build Discovery

Service & Phase: Build
Build Phase Chapter 1: Build / Website Discovery

Build is our term for website design and development. But we call it build because designing and developing a new website and online experience includes far more than just your usual web design. We kickoff our build phase or web design phase with the first chapter in our web design and development process: Build Discovery. Our website experts will dive deep into your company goals, vision and strategy so we can better understand how to build a better website for your business and help you grow.

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Grow Your Business With A Better Website

Did you know?

  • 88% of customers research a business online before making a purchase.
  • 57% of internet users say they won’t recommend a business if the website experience is poor.
  • Companies that have websites experience an average of 28% more revenue growth.
  • It takes users about 50 milliseconds (0.05 seconds) to form an opinion of your brand, product and service.
  • 93% of online experiences begin with a search engine.
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Build Discovery Key Positive Outcomes

A successful build and website discovery is the foundation for designing and building a better website for your business. We align our expertise, resources and technical capabilities with the growth goals of your company and prepare to put together a comprehensive website strategy to build off of.

Partner Grow Memberships

Website Goal Clarity

Our website discovery chapter is designed to get to know you, your business and your business growth. Our website experts spend hours reviewing your strategy, vision and opportunities. We send you a website questionnaire to complete beforehand and schedule a thorough website discovery session to ask important questions that set the stage for website research.

Giving Back

Online Growth Alignment

Our website experts have decades of experience in designing, developing and launching successful websites. We align our expertise your business growth goals and set the stage for a successful website build project. You will get to meet your dedicated team of web developers, review our process and align on important website action items.

A stylized red and orange eraser icon, symbolizing brand building, is tilted over a partially erased pink loop on a green background.

Foundation for Website Research

Build and website discovery sets the stage for the next chapter in our build proven process, which is website research. Discovery is very subjective and based on your vision. Research is more objective, where our website experts dive into your analytics, online trends and market research. But, it all starts with better understanding you, your business and your current website setup.

Why is Build Discovery Important?

  • Understand your current website setup
  • Review your growth goals
  • Review our proven web design and development process
  • Get to know your dedicated team of website experts
  • Outline priorities and action items
  • Prepare for a successful website research process
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The brand team prioritizes collaboration at Big Red Jelly in order to design award-winning brands and brand messaging for clients

Build Discovery is Part of Our Website Building Process

Service & Phase: Build

Build Phase Chapter 1: Build Discovery

Build discovery is the first chapter of ten in our website building proven process. We believe in process and we believe that by combining a proven process with world-class web design talent, we craft online experiences for our clients that help them grow better, faster and further online.

Build Proven Process Graphic.
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01 | Website Discovery Purpose & Deliverables

The build discovery chapter is strategically placed as the first chapter in our proven process because it is imperative that we align with your business goals and needs. We have a well outlined checklist and agenda of questions that we explore answers to. This allows our website experts to better understand your current website, your future website goals, industry, market trends and ideal customer.

Key Deliverables:

  • Build/Website Discovery Session
  • Dedicated Build Strategist (web designer & developer)
  • Build/Website Blueprint & Roadmap
  • BRJ Co-Founder Collaboration in Website Build
  • Build/Website Discovery Tour

02 | Website Discovery Process

The build or website discovery process is designed to be hands-on, collaborative and transparent. When you first start working with Big Red Jelly, you will receive a website on-boarding email that includes a welcome video, website questionnaire and schedule link to book your discovery session with our website team.

In preparation for the website discovery session, our team will share notes, talk to your account management, align resources and review your answers to our website discovery questionnaire. That way we can prepare for a very efficient and effective discovery conversation, all centered around elevating your website and brand online.

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A computer monitor, tablet, and smartphone display the Adair Winery website with aerial vineyard imagery and information about memberships, events, and accommodations across the devices.

03 | Build/Website Discovery Application

The process itself of discovering your website goals and strategy will be enlightening to you and your teams. We encourage you to ask the same questions that we will ask you, regularly and with your marketing and leadership teams. You will surely uncover hidden gems in how to strategically position your brand and build a website that leads to higher conversion rates and gives your marketing and sales teams what they need to succeed.

After the discovery session you will receive detailed notes, a summary, action items and clear website roadmap and blueprint that we will update regularly as we press forward in designing and building out your new website.

Build Discovery Is The Foundation Of A World-Class New Website

By combining our technology, expertise, and website building proven process, our website experts will take through our award-winning steps to develop a website that will help your business grow for years to come!

Highlight of The Sicilian Butcher’s website.
Award-Winning Design

Our web designers boast countless awards in UX/UI, design and web development. Let’s use our expertise to help your website now!

Strategic Online Tools

We connect your website with the optimal tech stack and automations to transform your website into a marketing powerhouse.

Website Rollout

We don’t just build great websites, we help you launch and rollout your new website to your audience. Show off your brand online and build the hype around your business!

15
Personalized website experiences can lead to a 15% increase in revenue.
7
Page load speed is critical; a delay of just one second can reduce conversions by 7%.
94
Visuals significantly impact engagement; articles with relevant images get 94% more views than articles without.

Next Brand Chapter: Build Research

Once website discovery is complete, it’s time for your website team to dive in and conduct thorough website and market research for your business. We review analytics, customer journey, online trends, SWOT analysis and tech stack options for your new website.

What Our Clients Say About Website Team

The most efficient and helpful digital marketing in Utah! They have an amazing team and really put other people first.

Macray StevensBusiness Owner

Team was absolutely fantastic and helpful. I would recommend them to anyone. They were really professional and really easy and nice to work with. They do very professional design and also very creative. I am planning on recommending them to all of my colleagues.

CarolinaFounder and CEO

I work at an agency and we share a number of clients with BRJ. I love referring my clients to them because I know they will be well taken care of.

Taylor H.Entrepreneur and Business Owner

I have enjoyed working with Chandler at Big Red Jelly, very much. In fact, they have all been great. Very good work and very flexible. I have used them twice, and will use them again in the future.

Russell DivineFounder and CEO

On behalf of Rightway Steel, Big Red Jelly knocked it out of the park. Very professional, reasonably priced, efficient, and extremely proficient. They met their deliverable deadlines, were very good to work with. Explained and followed through the process, and launched our new website in very short order. We appreciate all that their team did for us. Thank you Bethany, Connor and Ashton!

Richard WoodCEO

All of the people I worked with were friendly and helpful. They were easy to work with and I love the brand kit they delivered.

Michelle J.Business Owner

BRJ was super easy to work with and always responded promptly to my needs. I would highly recommend!

Polly H.Business Owner

I'm beyond grateful to Big Red Jelly. I've had the opportunity to work with many of their employees who have provided my non-profit with exceptional service. I have always been super satisfied with their work and the employees. Hailey uploads our blog posts every week and it's such a burden off my shoulders. Thank you so much to all the Big Red Jelly team!

Tobie SpearsCEO, Be Humanitarian

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More Branding Services

Explore more of our award-winning branding services, ready to help your business elevate your brand image and accomplish your long-term business goals.

  • Guiding Idea
  • Strategy Sign-Off
  • Custom Logo
  • Logo Suite
  • Color Palette
  • Typography
  • Branded Textures & Patterns
  • Icon Suite (20X)
  • Logo Intro Animation
  • Visual Brand Language System
  • Online Tool Map: Brand Section
  • Alternative Domain Research
  • Social Media Handle Research
  • Brand Campaign Domain Research
  • Strategic Introductions (trademark, copyright, etc.)

09 | Execution & Assets

  • Pass Approval
  • Organization & Delivery
  • Brand Rollout Asset
  • Brand Assets (20X)
  • Brand Asset Management System (BAM)
  • Brand Activation Toolkit
  • The Brand Guide
  • Brand Foundations
  • Messaging Guidelines
  • Visual Identity Guidelines
  • Brand Application & Activation

More Content Services

Explore more of our award-winning content services, ready to help your business elevate your brand image and accomplish your long-term business goals.

01 | Content Discovery

  • Content Discovery Session
  • Content Blueprint & Roadmap
  • Dedicated Content Strategist
  • “Content Discovery Tour & Interviews”

02 | Content Research

  • Content Audit
  • Content Research
  • Content Gap Analysis
  • Trend Analysis & Content Opportunities
  • Content Creative Brief
  • Content Creation & Curation Checklist
  • Content Optimization Checklist

04 | Creation & Editing

  • Level Specific Content
  • Content Creation & Editing (Custom)

05 | Implementation

  • Content File Library
  • Content Implementation & Styling
  • Content Promotion & Distribution Plan (Multi-Channel)
  • Content Governance Framework

More Build Services

Explore more of our award-winning website services, ready to help your business elevate your brand image and accomplish your long-term business goals.

  • Build Discovery Session
  • Dedicated Build Strategist
  • Build Blueprint & Roadmap
  • BRJ Co-Founder Collaboration
  • “Build Discovery Tour”
  • Website Design & Development Strategy
  • Octopus Sitemap Strategy
  • Sitemap Implementation
  • User Flow Map
  • Future Sitemap Expansion Plan

05 | Page Layout

  • Page Layout Strategy
  • Page Layout Implementation
  • Mobile Customization

06 | Online Tools

  • Hosting + Security, Accessibility, & Speed
  • Online Tool Map: Build Section
  • Setup, Integration & Testing
  • Tech Stack Training Materials

07 | Content Implementation

  • Website Content Strategy
  • Website Content Styling & Editing
  • Content Creation & Curation
  • Website Lead Magnets
  • Dedicated Content Strategist
  • Website Content Repurposing & Workflow Strategy

09 | Automation & Optimization

  • Automation Checklist
  • Optimization Checklist

10 | Launch

  • Pass Approval
  • Test Phase
  • Pre-Launch Checklist
  • Website Launch Execution
  • Post-Launch Checklist

More Strategy Services

Explore more of our award-winning strategy services, ready to help your business elevate your brand image and accomplish your long-term business goals.

01 | Review & Training

  • Growth Strategy Workshop
  • Foundation Walkthrough
  • Login & Access Review

02 | Post-Live Online Tools

  • Hosting Review
  • Security, Accessibility, Speed Review
  • Growth Tool Checklist
  • One Page Marketing Plan
  • Marketing Alignment
  • Strategic Partner Introductions

04 | Intro to Grow

  • Grow Membership Sign Up
  • Momentum Checklist
  • Big Red Jelly Academy
  • Client Happiness Enrollment

05 | Rollout

  • Internal Rollout
  • External Rollout
  • Template Library
  • Execution Support

More Grow Services

Explore more of our award-winning grow services, ready to help your business elevate your brand image and accomplish your long-term business goals.

02 | Grow Research

  • Growth Audit
  • Growth Research
  • Growth Analytics Review & Research

03 | Strategy & Setup

  • Account Access
  • Growth Dashboard
  • Weekly Progress Updates
  • Monthly Reports
  • Growth Review Sessions
  • Quarterly Strategy Sessions

04 | Security, Accessibility, and Speed

  • Website Security Checklist
  • Website Accessibility Checklist
  • Website Speed & Performance Checklist
  • CMS Setup Checklist
  • CRM Setup Checklist
  • Grow Tools & Tech Stack Setup Checklist

Get to know our website building experts

Our web design and development agency specializes in affordable and effective website building. We have experts that specialize in UX/UI, web design, web development, hosting, web services, graphic design, website content, SEO, digital marketing and more.

Our team is US-based and in-house right here in Provo, Utah! We believe that world-class web design and development services don’t have to be expensive or complicated. We are committed to delivering and efficient and successful process for your website needs. Work with our website team today and experience the difference!

Meet the Team
A group photo of the Big Red Jelly team, featuring 16 individuals dressed in black company polo shirts. The team is posed in front of a visually striking background split into white on the left and red on the right, with a bold red couch in the center. The group consists of a mix of standing and seated individuals, all smiling and displaying a friendly and professional demeanor. The image conveys a strong sense of teamwork, branding, and company culture.
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Why choose us for your new website?

In order to have a great website and online experience, you need to bring together world-class website expertise, a proven process and the right technologies. And we are committed to doing just that! Our agency specializes in a number of website platforms like WordPress, WooCommerce, Shopify, Wix and many more! Let us know your vision for your new website and we will bring it to life! A few reasons that companies choose our web design agency are:

  • Award-winning work
  • Certified and verified website experts
  • World-class experience
  • US-based
  • Transparent and affordable pricing
  • Guaranteed positive results and online growth!
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Learn more about how to take your website to the next level

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Brand Safety: The Strategic Guide to Bold Branding

Who is this for? Business owners, marketers, and leaders who want to make high-impact, distinctive branding moves while minimizing risk through a data-driven framework. What we're hoping to offer: A…
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Frequently Asked Website Questions

Which website platforms do you specialize in and can you help me switch?

We have worked in just about every website platform out there, however we do have our recommended website platforms depending on your business goals. We first diagnose your growth vision, business needs and online strategy, then we can recommend the best CMS and website platform for you. Some of our preferred website platforms are:

  • WordPress
  • Woo / WooCommerce
  • Shopify
  • Wix
  • Figma
  • And more!

How long is the build discovery process and what's included?

The entire build discovery chapter takes about a week and includes many important steps and deliverables that ensure your website is set up for future success.

  • On-Boarding email and next steps
  • Welcome video
  • Website questionnaire
  • Internal collaboration and prep
  • Website discovery agenda
  • Proven process walkthrough
  • Website discovery session and questions
  • Follow up with action items and priorities
  • Schedule the website research process

How can I prepare for a successful build discovery phase?

There are a few things that you can do to prepare to work with our website building agency, preparation is key to ensuring a successful website build project. Below are some things to keep in mind:

  • Gather your content
  • Complete our website questionnaire
  • Invite your team to the build discovery session
  • Watch our welcome video and learn about our proven process
  • Review your current website and online tools
  • Consider what the PERFECT website looks like and can do for your company
  • Collaborate with your marketing, sales and leadership teams

Can you audit my website and make improvements?

Yes! If you are unsure if your website is performing well for you, or you are not sure what can be improved. Reach out to our team. We do free website audits and put together a report for you to review. The website audit will show you key improvements, like:

  • Website content score
  • Technical score
  • Site speed improvements
  • Security and accessibility improvements
  • Branding and content opportunites
  • Tech stack suggestions
  • SEO ranking
  • And more!

What if I don't have a website and need a new one?

Reach out to us! We love building new websites and online experiences for businesses. Even if you just have an idea, or you don’t know where you start. You have a vision for you brand, and we will help bring that vision to life by designing and building a website that you can be proud of.

Start Your Website Discovery. Contact Our Website Experts.

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